Table of contents:
- Change network mode to 2G / 3G
- Correctly configure the APN
- Reset network settings
- Turn 'Airplane Mode' on and off
- Check your SIM card
- Reboot your phone
There are times when things don't go the way they should. And if we talk about mobile phones, we can find ourselves in a hurry. Especially when we do not have access to the Internet and we need it, either because we are traveling, because we need to look at relevant data, etc. In this special, we are going to give you some of the most effective solutions for when you cannot access the Internet from your 4G connection.
Change network mode to 2G / 3G
On our phones we can decide which network to connect to automatically. To do this, we just have to enter the phone settings and go to the 'SIM card and mobile data' section and choose the SIM card from which we connect to the Internet, if our smartphone has dual SIM. In 'Preferred network type' we change to 3G / 2G, wait a few seconds, and then we return to 4G / 3G / 2G. We check to see if the problem has been fixed.
Correctly configure the APN
The APN is the access point to the Internet network from our mobile. and it must be correctly configured. Depending on the operator that is offering you the fiber service, be it Orange, Movistar or Samsung, each one will have their own settings credentials. To have the APN correctly configured, you must contact the corresponding operator or perform an Internet search from another device that has a connection.
Reset network settings
Another way to get things back to normal would be to reset the network settings to how they were when the phone first came out of its box. In this way, you will be completely sure that you have not touched anything by accident, since everything will return to normal. To find this function on our device, we must use the search in our settings and put 'network settings'. It should appear that or something similar, type 'Reset system settings'. Press that and the phone will return to the way it was from the factory but you will keep all the documents, applications, etc., only the settings applied to the system will change.
Turn 'Airplane Mode' on and off
A very simple trick that can save us from a hurry in a second. For the Internet to return to our device, one of the simplest things we can do is put our smartphone in airplane mode, wait a few seconds, and remove it again. This procedure can help to make any problem we have in the Internet connection disappear. And in a couple of seconds.
Check your SIM card
We look for the tool with which we extract the SIM card and see if it has suffered any damage, or if it is placed incorrectly. Many times we do not realize that we have placed the card in the position that it was not and that is where the error lies. Try to always have the SIM card tray extractor tool at hand, as it is something that we will always need sometime.
Reboot your phone
This is surely the first thing you have to do when your phone does not have an Internet connection. The trick of every good computer scientist and that usually works because it eliminates, at a stroke, the errors that our phone may be having. To restart the mobile you just have to press and hold the lock button for a few seconds.