Goufone reviews: service, customer care and coverage

Goufone is a network operator based in Barcelona that currently supplies Internet, television and mobile phones in different parts of the Autonomous Community. Despite being a relatively young company, the truth is that Goufone accumulates dozens of positive and negative evaluations on the Internet regarding its services. To shed some light on the Catalan operator, we have made a compilation of some of Goufone's most relevant opinions that we have found on the web.

These are the opinions of Goufone of its clients: problems, advantages and disadvantages

A brief search on the Internet will help us to know the opinion of Goufone that customers pour about the company. Most of the comments make mention of the customer service provided by the company, as well as coverage, Internet speed and other network services.

We read on Facebook:

“Excellent from day one! Congratulations on the work done. Some cracks !! " (Translated from Catalan)

“Pitiful service, 1/10. Part of what we have contracted arrives, and that when it goes well. Mobile coverage that fails every two by three, fixed that is always causing problems. Not a week without having to contact customer service. They really are a mess. " (Translated from Catalan)

" Everything works great but I would like to highlight the attention received every time we have called, both for information before hiring your services and once we have done the hiring." (Translated from Catalan)

“Bad attention, bad management, fatal service. We are still waiting for a simple problem to be solved and we have been calling all week at 11 am and whoever responds to us every day "we will be in touch" until the next day they do not tell us anything and we are still waiting and waiting, we are not They send a technician. The only thing they have sent us is an email saying that we are googling the problem. " (Translated from Catalan)

“I've had Goufone for two months and I don't regret anything at all. Good customer service, both on the phone and on the web. I had a question on a Saturday and Sunday morning they were calling me to fix it. I hope it continues like this! " (Translated from Catalan)

MVNO list with customer reviews in 2020