Table of contents:
- Clean the connector
- Restart the phone
- Try other headphones
- My Huawei mobile does not recognize the Bluetooth headphones
- My Bluetooth headphones connect, but I can't hear it
- If none of the above methods work
Your Huawei mobile does not recognize the headphones? The company's terminals with a 3.5-millimeter audio jack, or USB C, can cause problems when connecting a wired headset. Also with Bluetooth audio devices. At Tuexpertomovil we have compiled the different bugs and their solutions.
Clean the connector
In most cases, Huawei phones do not detect the headphones because there is dust or dirt in the headphone or USB C connector. If there is something obstructing the connector and the contact is not made correctly, they may not work. Therefore , clean the connector carefully so as not to damage any components. It is best to blow lightly to remove dust, tap the connector down with your hand or use a tool that can be inserted into the connector to remove dust. If you use toothpicks, be very careful not to squeeze, as it could break.
Under no circumstances do you wet the connector to clean it, even if the terminal is waterproof. Do not use pressurized air or a hair dryer either.
Restart the phone
Very important step. The terminal may not recognize the headphones due to some software modification or some type of parameter that has not been executed correctly, and prevents it from detecting that the headphones are connected to the phone. S aca headphones connector, restart your phone and try again.
Try other headphones
Headphones with USB C
Check for a connector failure by inserting different headphones. If these do work, try plugging the headphones into another device to verify that the audio device is not working. If they are new, take them for service.
My Huawei mobile does not recognize the Bluetooth headphones
If your Huawei mobile does not recognize the Bluetooth headphones, check that this connection is activated on your smartphone and that there is no other device connected. Then try connecting them again.
My Bluetooth headphones connect, but I can't hear it
This is because, in the Bluetooth settings, the Multimedia Audio option is disabled. To activate it, go to Settings> Bluetooth>> Settings and activate multimedia audio.
If it still doesn't work, unlink the headphone connection. To do this, go to Settings, Bluetooth, click on the name and click on the gear icon that appears on the side. Then, click where it says 'Unlink'. Re-pair the headphones
If none of the above methods work
If none of the above methods have worked for you, you should take the device to the official technical service. Remember to check if it is your Huawei mobile or the headphones.