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One of the worst things that can happen to an iPhone user is that their device does not turn on even after charging. If this is happening to you, you see a black screen and your iPhone is not responding, try to stay calm and wait a while before rushing to Apple customer service. Before you panic, you can try a couple of things. Most likely, any of them will work for you and you can have your terminal active again in less than you think.
Restart your iPhone
The first thing you should try if you see that your iPhone does not turn on and does not load is a hard reset, that is, a restart of the terminal. Most of the time the device is still on, but some application or process has hung and does not allow us to turn on the panel by pressing the power button or touching any area of the screen. The methods of doing a reset are different depending on the model of iPhone you have.
If your phone is an iPhone 7, press the power button and the volume down button at the same time. Hold them down until you see the Apple apple appear on the panel. This process shouldn't take more than 20 seconds. The moment you see the Apple logo you can release the buttons, your iPhone will be resurrected. If, on the other hand, you have an iPhone 8 or iPhone X in any of its variants, you need to follow other steps.
In this case, press the volume up button for half a second. Then release it and press the volume down for another half second. Again, release this and press and hold the power button on your phone. After this you will have to see in a few seconds how the Apple apple appears on the panel. This is when you have to release the power button and let your iPhone come to life.
Restore your iPhone to factory settings
If, despite having tried this, your iPhone still has a black screen, you will have no choice but to restore it to factory settings. The problem is that with this operation you will lose all the data and files that you have stored in the terminal, if you did not have a backup previously saved. To restore your iPhone to factory settings follow these steps:
- Put the iPhone in DFU mode. To do this, press the home and power buttons at the same time until you see the Apple logo. When it comes out, release the power button but hold the home button until you see the iTunes symbol and a USB cable on the screen.
- Next, open iTunes and connect your iPhone to the computer. iTunes would have to detect the iPhone in restore mode and notify you.
- Now, follow the instructions on the iTunes screen to finish the restoration process.
It is a very simple method that will not take you more than a few minutes and will possibly bring your iPhone back to life. In any case, if none of the above tips help you, you just have to get in touch (now) with Apple. If you live in Spain you can call the free number 900 812 703 to tell them about your problem. They will tell you how to proceed and how to go about sending your device for repair. If you do not live in Spain, you can check here the numbers of Apple's customer service worldwide. And if you live in a city where there is an Apple Store, we recommend that you take it directly there so that a company worker can look at it and tell you what the solution to your problem may be.
