Table of contents:
- Your WiFi or data plan may be the cause
- Restarting can always be the solution
- Check that Instagram is not down
- Log out of Instagram and delete the application data
- Or reinstall the Instagram APK
Like any third party application, Instagram is not infallible. Although it does not usually show operating problems, the truth is that for some time now there are not a few users who report errors with similar intentions to "Instagram does not open", "it goes blank" or "Instagram white screen ”. Solving this problem depends on the origin of the error, and this time we will try to solve the problem through three simple methods.
Your WiFi or data plan may be the cause
If you are visiting this page, you most likely have no problem with your WiFi connection. But what about 3G / 4G / 5G data?
Nothing like checking in the application of the operator on duty the amount of data consumed during the current month. If we have used up all the gigs, it is likely that our telephone company has limited the Internet speed, in such a way that the Instagram feed does not get to load.
Restarting can always be the solution
A more than obvious solution but perhaps not so popular is to restart the mobile. Have you tried turning the phone off for 30 seconds and turning it on again? It is likely that all the evils of Instagram have disappeared with the ignition of the smartphone.
The technical explanation is that the application cache is cleaned, as well as the background processes that can generate some kind of conflict.
Check that Instagram is not down
Are you sure the error is coming from the application? Currently there are many pages that collect the status of Instagram servers by reporting users. Down Detector is one of the best pages in this regard, and it is enough to take a look at the web to verify that, indeed, Instagram is down (or not).
If so, we will have to wait for the servers to recover from the crash, as happened last week in Spain and much of Europe.
Log out of Instagram and delete the application data
If the problem does not come from the Instagram servers, but from the application itself, we will have to resort to erasing all traces of it on the phone.
The first thing we will have to do, first of all, is to remove the Instagram user account. As simple as going to Instagram Settings through the side menu found in sliding our profile to the left. Once inside, we will click on Exit and Instagram will automatically delete our account from the application, not from its servers.
The next step to erase the Instagram data completely is to go to the Android Settings; specifically to the Applications section. Within Instagram we will click on Storage and finally on Clear storage and Clear cache.
With this, we will delete any information from the application within the mobile. Finally we will start the application again with our usual user data.
Or reinstall the Instagram APK
If none of the above has worked, it's time to reinstall Instagram. As this error is probably due to a bug in a version present in Google Play, the best way to solve the white screen problem on Instagram is to install the APK from an external page.
APK Mirror is the page that we will use in this case. Once inside, we will download the latest version of the application and go to the Security settings within the Android Settings application. Then , we will activate the option to Install applications from unknown sources.
Now, we can reinstall the application, but not before uninstalling the version of Instagram that is installed on the mobile.