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For just a few days that the Pixel 2 XL, the new Google phone, can be reserved in Spain. The truth is that since its launch in the United States, the device has not gotten very good reviews. Some users have posted their complaints on forums such as Reddit or XDA, reporting problems on the screen. Some models appear to be exhibiting uneven and blotchy sheen as well as lean colors. There have also been reports of a fairly pronounced bluish cast when looking at the panel from any angle.
Google pronounces
The Pixel 2 XL is not a cheap phone. It costs 960 euros in Spain, so any failure is at least inadmissible. The truth is that Google, far from evading these complaints, has spoken out about it. Although, yes, your answer may not be to the liking of many users. The company has reported that this "problem" with the colors has been done on purpose. The panel has been configured to offer more natural colors, without as much saturation. Here is the full statement of the company:
“The screen of the new Pixels has been created to obtain a more natural and precise interpretation of the colors. We know that some people prefer more bold colors, so an option has been added that increases colors by 10 percent for a panel with more saturation. We are always awaiting the responses of our clients. We will include more color options through a software update if there is a greater influx of comments. "
Software update, yes or no
Google's response has not been very conclusive. It seems that the company is waiting for the complaints to be massive to act. In any case, this may all be fixed in an upcoming software update. What is unclear is when it would occur. Meanwhile, Google encourages those who want a brighter panel to go into the display settings to activate the "vivid" mode. This function increases saturation and colors by 10%. However, it seems that not even with this mode many users are happy, since they are looking for even more vivid colors, such as those offered in Samsung's AMOLED panels.