Table of contents:
- This is the problem of the Huawei Mate 20 that many users report
- Huawei has not yet commented on the matter
It happened shortly after the first Huawei Mate 20s reached the hands of their buyers. The Internet was filled with complaints from users of the new high-end of the Chinese brand complaining about a strange problem on their screens. Given the increase in complaints on forums and social networks, Huawei gave a very clear answer, which did not satisfy users. Now, Huawei itself ensures that the unsatisfactory statement in this regard did not come from any official department of the brand, but from the head of Huawei's community forum in the United Kingdom. A statement that has raised some controversy.
This is the problem of the Huawei Mate 20 that many users report
It is evident that the viewing angles on a mobile phone have nothing to do with panel problems, but rather an intrinsic question of the panel technology itself. But, in the case of the new Huawei Mate 20, the discoloration of the panel in the situations described above is leading to many users complaining insistently. The problem, as we said before, appears when the wallpaper is dark gray or white. It is also related to the brightness of the screen. In other words, if we are in a dark environment, the problem becomes quite visible, especially at the edges.
Huawei has not yet commented on the matter
According to users, the problem is more widespread in the OLED panels that it has built for the LG brand. The other BOE display panels have no notable flaws. We must also bear in mind that we are talking about a phone that, in stores, has a price of 800 euros. The same users, in addition, are reporting that the failure increases with the passage of time and speculate that the problem may prevent the glue that Huawei uses to glue its panels, hence the hashtag #GlueGate has been used by them to report the case.
Now, the affected user finds himself in a clear dilemma. On the one hand, Huawei remains silent in the face of what is a notorious problem and, apparently, demonstrated by its customers. On the other hand, there are those who have the power to affirm that if you are one of those affected you can take the terminal to a Assistance Center for replacement. Huawei's silence may be due to the fact that they are conducting an internal investigation that results in a solution as immediate as possible. This problem is not unknown to other manufacturers but they have always tried to provide solutions with the greatest haste. We will continue to monitor this problem to inform you of any news that may occur.
