Table of contents:
- Claim Jazztel invoice
- Claim Jazztel invoice online
- Claim Jazztel phone bill
- Claim Jazztel invoice without being a customer
- Claim invoice Jazztel companies
- Claim invoice by registered postal letter
One of the complaints we make most often is, without a doubt, against telecommunications companies. Either because a service does not work, because some option has not been activated or because we need (this is more common than we would like) to claim an invoice.
Jazztel is not the exception that confirms the rule. There are many claims that Jazztel customers make to the company, so it is good to be clear about how to carry them out. In case at some point, like right now, it suits you.
Claim Jazztel invoice
You must be clear about one thing. Whenever you do not agree with an invoice, you can claim it from the company that provided the service. In this case, Jazztel. The company is obliged to offer you an answer or explanation to your questions, in addition to giving you a solution if they have actually made a mistake when making the invoice. If they have also charged you something that they did not owe, they will have to return it or compensate you. But first, of course, you will have to claim the invoice in question. You can do it through different ways. We explain it to you.
Claim Jazztel invoice online
If you want to claim an invoice, the quickest thing to do is make a call to Jazztel customer service. However, you have the option to contact online. If you need it, you can send a message through social networks. We recommend you send a private message or a mention, either through Facebook, Twitter or Instagram.
If you prefer, you can also write an email and send it to this address with the text of your claim and all the attachments that you consider pertinent and / or explanatory: [email protected]
Claim Jazztel phone bill
The fast way to claim is, without a doubt, the telephone. You can call Jazztel customer service and there explain your problem, having identified yourself and recounting in a synthetic and detailed way what happened. They will open a file and will surely resolve the incident in a few days. Write down the file or case number that they provide you, in order to request more information if you consider it appropriate.
The customer service phone number from a Jazztel mobile is 1565. You can also call 912913753. You can contact them from 8 to 24 hours, from Monday to Sunday, without exception.
Claim Jazztel invoice without being a customer
If you are no longer a Jazztel customer but need to claim an invoice, don't worry. You can do it anyway. Use the means that we have indicated above, always providing your data as a client so that they can identify you and help you. You can also call 640 00 15 65 for free, within the same hours indicated.
Claim invoice Jazztel companies
Jazztel customers who are companies can contact the company to claim an invoice at 1566. The telephone number for those who are not Jazztel customers is 912913753. You can also get in touch through the email [email protected] or through the accounts indicated for social networks.
Claim invoice by registered postal letter
If things get complicated and Jazztel does not respond to your requests through email, social networks or telephone, it will be better to write a letter and send it certified to the company's headquarters. The address to which you have to send it is the following:
Orange Espagne, SAU
La Finca Business Park, Paseo Club Deportivo nº 1, Building 8
28223 Pozuelo de Alarcón (Madrid)
Fax: 900 807 025
