Android 7.0 Nougat is the latest update available for Google's mobile operating system. The first to receive it, as is usual, have been the smartphones from the factory itself. The experience of Android fans can be fully satisfactory on board these phones, because the version they get is the cleanest, without additives or added layers. And the truth is that everything would go great, if it weren't for the fact that the owners of the Nexus 5X have raised their hands to report that their devices are experiencing failures after, curiously, having installed the update to Android 7.0. With the upgrade to Nougat, some users of theNexus 5X have been able to verify how their device started to restart randomly. And while Google is aware of the problem, no short-term solution is in sight. Are you one of those affected?
The problems users have experienced could be serious. As they have explained in different Internet forums, after having installed Android 7.0 Nougat on their Nexus 5X they have been able to see how the phone restarted automatically, without giving any order and randomly. The problem is that for some unknown reason, devices are looping and nothing can be done to prevent it. In fact, the most skilled users have tried to fix the fault themselves, following the usual procedures: clear the cache memory, boot the phone in safe mode or even carry out a factory resetto eliminate all data, actions that in general tend to solve a large part of the problems that our smartphones may experience. But none of this has worked, which makes us think that we are facing a truly serious problem.
From Google they have responded, but consider that the failure that some Nexus 5X are experiencing has nothing to do with the software. He explained that they are investigating what may be happening, but that by now they can confirm that it is a hardware problem. Therefore, the only solution that the company has offered is to encourage users to contact the store where they bought the phone, in order to see what the warranty covers and to try a repair. This means that no matter how hard you try to carry out solutions - specific or lasting - through the operating system, the problem cannot be solved and usersThey will have no choice but to attempt a return or repair, if it is still under warranty. This or forgetting to update the phone to the new version of Android 7.0 Nougat - not until it is clear which devices may be affected. We must not lose sight of the fact that the incidence would only be manifesting itself in a very specific portion of Nexus 5X.
And you, have you already updated your Nexus 5X to Android 7.0 Nougat ? Have you experienced any type of incident or is everything still in order? You can share what you want below in the comments.