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OnePlus is a firm that has always shown interest and care for its users. Not only creating devices designed by and for them, but also ensuring that they achieve the best quality and, above all, the best value for money. So far, users of a OnePlus have been generally happy. But a rush has made them lose confidence, a lot of confidence. We discussed the recent credit card issue on your website. OnePlus decided to remove the card payment method from its website and open an investigation into it. We already know some shocking data.
The Chinese firm has communicated in a recent press release that more than 40,000 customers are affected by the theft of money and data on credit cards during the middle of November 2017 and mid-January of this same year. According to them, this was the fault of a malicious attack with the main author. To this day, they do not know who it was. OnePlus is working closely with the police to resolve what happened. In the meantime, the firm will offer all clients one year of free credit monitoring.
If you have paid with PayPal or before November 2017 you can rest assured
According to OnePlus, the author of the attack exploited a hole in the servers where the bank details of those users who had bought with a credit card were stored. The author took advantage of the fact that the data took time to be encrypted and stole it. Users who have chosen another payment method such as PayPal have not had any problems. On the other hand, all those users who bought on the OnePlus website with a credit card before the month of November can rest assured. During that time the data used was already encrypted, and it is practically impossible to access it.
The firm ensures that there is only that problem on the servers where the data is stored. Your website is secure. Even so, it is normal for us to be suspicious when buying a OnePlus device or product. At least until everything is sorted out.
Via: Engadget.
