▶ Why doesn't Zepp sync data with my Amazfit GTR watch

The most interesting function that smart watches have is that we can pass our physical exercise data to the phone. And if this function gives you an error, you are probably wondering why does Zepp not sync the data with my Amazfit GTR watch Supposedly if you have the phone's Bluetooth activated and the Zepp app active should be automatic, but it doesn't always work correctly.

If you see the connection failed, open the Zepp app and swipe down on the home page. This will cause the information in the app to be reloaded, so that in case of any connection problem the attempt will be restarted.

If this still doesn't work, try close the Zepp app and reopen it And there are many times when The application update hangs, but the moment you restart it, it is solved. Often, the problem of the clock not synchronizing is solved in this way.

And if you find the data still doesn't sync, you can try to reboot both the watch and the phone. Thus, if the connection problem depends on one of the two devices, it should be solved easily.

Why doesn't Zepp sync calls with my Amazfit GTR watch

It is also possible that the data is synced but calls do not reach to your Amazfit GTR watch.

Although it may be a connection problem, most often it is a matter of configuration.

So the main troubleshooting step is to make sure the call settings are correct.

To do this, in the Zepp application go to your profile and among the devices select your Amazfit GTR.

Once inside, enter Application Settings. On the Phone page, turn on Call on phone If this option was off, that's why it wasn't synchronizing. And if it was enabled but failed, we recommend that you disable it and enable it again to get it working again.

Also remember that for calls to be synchronized the watch must be connected to the phone, so we must check that the connection is correctly done.

If it is a connection problem, we recommend that you try one of the methods to resume the connection that we have explained in the previous section of this article so that the watch connects correctly and you can receive your calls.

Why doesn't Zepp automatically sync my data until I open the app

In principle, data from the Amazfit GTR should update directly to Zepp without us doing anything.

But there are times when we see that the data is not synced until the moment we open the application. This is because the application must be active in order for the data to be correctly synchronized. If not directly open, at least running in the background while we have it closed.

If we haven't given the app proper permission to run in the background, Zepp will be inactive as long as we don't have it open. Therefore, the data will not be able to be synchronized automatically until we open it.

There is also the possibility that the fact that it does not synchronize automatically is due to one of the two devices, the watch or the mobile, being low on battery. In this case, a battery saving mode may have been activated that prevents data from being continuously sent via Bluetooth, so that the data fail to sync.