How to cancel an order on Vinted

When we buy online it is possible that we regret before receiving the product, especially if it is clothing. In case you use Vinted and you regret buying a garment, we show you how to cancel an order on Vinted.

If the product has not been shipped, both the buyer and the seller can cancel the order To do this, you must enter the conversation with the other user, select the exclamation icon, in the upper right corner, and touch Cancel order. Finally choose the reason why you cancel it.

Not only the buyer and the seller can cancel the order, but also the platform itself. Vinted will cancel the order if it does not receive sufficient tracking information or notices problems after shipment. If the seller does not follow the shipping instructions, miss the deadlines or make a mistake in the process, the shipment can also be cancelled. Alternatively, the shipment may be canceled if the product is lost, damaged, or differs from the description the seller originally wrote.

If I cancel an order on Vinted, do I get my money back?

We've already shown you how to cancel an order on Vinted, but we still haven't answered the question users are most concerned about: Do I cancel an order on Vinted? Do they refund the money? If you are worried about whether the platform will refund your money, don't worry, your money will be returned to you.

Your money will be returned to you by the same way you made the payment Of course, depending on which way you use, you will receive the money in more or less time. If you paid for the shipment through the Vinted balance, the money will be returned to you in a few hours. However, if you used a bank account, the money will be refunded within 5 business days after the order was cancelled.

On the other hand, what if you've paid 2 times by accident on Vinted? Don't be alarmed, if you paid 2 times for mistake, you will be fully refunded. Vinted ensures that in these cases your amount will be fully refunded.

Reasons to cancel an order on Vinted

During the process of how to cancel an order on Vinted, the application will ask you why you want to stop the purchase. Therefore, we will delve into the reasons for canceling an order on Vinted.

Before canceling you have to choose the reason for canceling a product. You can choose between several options, depending on the cause, but you can also write your own reason To do this, select Other, in the reasons menu, and write in the form what happened to you to cancel the shipment.

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