▶ How to request an invoice for a Shein order

There are many reasons why we may need an invoice for a purchase. And if the product you have purchased is from the popular Chinese online store, you are surely wondering how to request a invoice for a Shein order.

Unlike other online stores such as Amazon, Shein does not have a button where we can download an invoice easily and Instantly.

But if you want them to send you an invoice, you can do it through the online chat that the store has. To do this, both on the website and in the Shein application you will have to go to the icon with headphones, which will put you in contact with support.

Among the options that will appear in the chat, you must choose About payment. Once you are in that section, in the conversation box write the word invoice.

Next, you will see how the phrase Can you send me an invoice? Enter it and you will see the form that you must fill out to ask for the bill. As you will surely have already logged into Shein, all it will ask you for is the order number corresponding to the specific order for which you want to request the invoice.

Once you have requested it, you will receive the invoice by email, so that you can download or print it whenever you want without any difficulty .

Shipping address and billing address in Shein

It is possible that the address to which a Shein order is sent to you does not match the the address that appears on the invoiceyou need for any procedure.

By default, every time you place an order on Shein, the shipping and billing addresses will always be the same. But if you want you can change it. To do this, you only have to click on the button Modify that you will find in the details of your order just before proceeding to the payment. There you can choose an address for the invoice and another for the shipment.

It is important that you take into account that you can only change the billing address at that time, that is, before having made the payment for the order .

Once the order has been shipped, no changes can be made, neither in the billing address nor in the delivery address shipment. This is a limitation that the Shein system has and at the moment it seems that there is not much intention to change.

Therefore, it is very important that before we finish formalizing our order we are very clear that the address we have entered is really the one we need .

How to download the purchase invoice in Shein

If you do not want to request it to be sent to you by email, you may have wondered how to download the purchase invoice in Shein As we have said, the online store does not have a direct option, but you can get your invoice by following these steps:

1. Enter the Shein website and log in
2. Go to the option My orders
3. Search for the order for which you want to obtain the invoice
4. Click Order Details

Now you will see how all the data that goes on the invoice appears on the screen. The only thing that we will not find is a button that allows us to download it easily. Therefore, the only way to have it in PDF will be printing screen.

To do this, all you have to do is press Ctrl+P Once the screen appears in which you have to choose a printer, instead tap Save PDF. In this way, you can have those billing data that you could see on the screen in a PDF document that you can use for whatever you need.

If instead of a Windows computer you have a Mac, the process is the same, but the command you will need to print screen is COMMAND+P .

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