▶ How to return a product on Amazon from your mobile

The familiarity we already have with the different online commerce platforms makes it extremely easy to make purchases through them, but what about when returning items? No matter how efficient they are, we are never safe from receiving a wrong product, one that has some damage or that we simply do not like, so this article will detail step by step how to return a product in Amazon from mobile

The first thing we have to do is enter the 'My orders' section within the application, where we will find the list with our latest purchases on Amazon.Within that list, select the item you want to return and on the next screen, which details the delivery data, you have to scroll down a bit until find the option 'Return products' (this section already appears with the deadline that will indicate until when we can make a return). We then begin with the process, in which we will have to answer why we want to return the product in question.

Once the first question is answered, Amazon will ask us a second one to further specify the reasons for the return (if we do not want to specify more, we can choose 'Other' and then do not add anything in comments) . Next, click on the 'Continue' button and at that moment we will choose where we want the refund, whether in the Amazon account to have it available for future purchases or directly on our card Again, click on 'Continue' and all that remains is to choose the transport company to which we must send the returned item.

Where can I return an Amazon product

There are not a few users who do not decide to return an item due to the hassle and doubts that arise during the process. If you are one of those who wonders where can I return an Amazon product, in the application itself you will find the available options. In general, returns can be made at SEUR or Celeritas delivery points, and if you have questions about where these points are in your city, you have the solution in the app itself.

Whether you choose SEUR or Celeritas, in the return process you will find a link to the offices of both companies. By accessing this link you can search for the return point closest to your address, and in the email that you will receive when confirming the return, you will be informed of the instructions to follow and the deadline to return your product.

Can you return an Amazon product without original box?

There is another question that raises many fears among people who have to make a return: Can an Amazon product be returned without its original box?Ideally, return it in the same condition it was delivered to you, but if it's been a long time or you got rid of the box almost immediately, you don't have to worry.

Amazon generally offers many conveniences to its users, which means that it is not necessary to return it in the same box If it is choose the Celeritas option, a label will have to be added to the packaging, but the packaging or packaging of the item does not have to be exactly the same as the one it arrived with.

How to access the Amazon returns center from your mobile

The Amazon application is much cleaner than those of other online commerce platforms, but that can lead to missing some functions. If you are interested in knowing how to access the Amazon returns center from your mobile, you will have to use the search box that you will find at the top of the app. By writing 'Returns Center' in it, you will be shown a button with which you can access said section.

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