Why doesn't the buy button appear on Wallapop
Table of contents:
- How to activate the buy button in Wallapop
- How to remove restricted activity from Wallapop
- How to request shipping on Wallapop
- OTHER TRICKS FOR Wallapop
Wallapop is a very useful application to buy and sell second-hand products. If we want to buy a product, we will press the buy button, but what if this option does not appear? In this case, we will solve why the buy button doesn't appear in Wallapop and how to solve it.
Sometimes, when we want to buy a product, the Chat option will appear instead of the Purchase option This is because the seller has not activated shipping, or has restricted activity.So, to buy, we will necessarily have to start a conversation in the chat in which we will agree on the price and payment method.
This is logical, because using the buy button we can purchase a product without talking to the seller. Since, if we click on it, we will send a shipping request to the seller. He must accept or reject it, but if he accepts it, it will not be necessary to negotiate. If the seller deactivates shipping, the purchase button will disappear The seller usually deactivates shipping to negotiate a price or choose another way to deliver the product.
How to activate the buy button in Wallapop
Resolved why the buy button doesn't appear in Wallapop, maybe you wonder how to activate the buy button in Wallapop. And it is that activating the button would be ideal to buy a product without having to negotiate with the seller, but this is not possible.
Buyers cannot activate the buy button, the seller is the only one who can activate it. If the seller does not activate shipping, the buy button will not appear, only the Chat option.
On the other hand, we can distinguish the products that include the buy option In Home, where the products are displayed, a photo of each. In the upper right corner of each photo, an icon may appear. The products that we can buy directly are those that incorporate a green box-shaped symbol on a white background. This means that shipping is available. We should not confuse this icon with the wing icon, which appears on featured products.
How to remove restricted activity from Wallapop
On other occasions, why the buy button on Wallapop does not appear may be because the application restricts a user's activity. In this case, we are interested in knowing how to remove restricted activity from Wallapop.
If the seller receives a report, Wallapop may remove the purchase option on a product. Breaking the conditions of the application is usually the main reason why activity is restricted on Wallapop. We also cannot rule out an error or connection failure.
In any case, it is possible to contact Wallapop From the You window, select Need Help? and later Help Center to find the answer to your problem. Beneath Help Center, Query in Progress is displayed, where queries are updated.
On the other hand, you can use these ways to connect with Wallapop:
- (help email)
- (mail for shipping inquiries)
- (billing inquiry email)
- Twitter: @wallapop
How to request shipping on Wallapop
Finally, many buyers wonder how to request shipping on Wallapop As indicated on the Wallapop help website, it is possible to make safe short and long distance shipments. For this it is necessary for the seller to enable the shipment, otherwise it will be impossible to request it.
We must press Buy, at the bottom of the product information. We will immediately be asked how we want to receive the product. This can be sent to two places: collection point or our address. Depending on what you choose, a cost will be added to the sale.
Wallapop has protection measures in place to guarantee a safe purchase. Among the measures are the money-back guarantee and free returns. As indicated in the app itself, an insurance amount is added when you buy a product by shipping
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