▶ How to get a refund on Shein
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For many, when it comes to buying clothes on the Internet, what happens if it doesn't fit well, throws them back. But the reality is that it is as simple as knowing how to get a refund at Shein.
In the event that a product has not left you satisfied and you want to return it, the steps to follow are the following:
- Enter the Shein app or website
- Enter My orders and look for the product you want to return
- On the buttons that appear around it, tap Make a refund
- Select the items you want to return and the reason
- Click OK
- Select return method
- Take the package to the corresponding point
Once Shein has received your package, they have about 10 days to make the refund. Therefore, you must bear in mind that the return of the products you have ordered is not immediate, but you will have to wait a bit before having the money back in your account. The refund will be made by the same method that was used when paying for the purchase.
You should also take into account that, unlike in other online stores such as Amazon, you do not have the option of having the package come to your home. In the event that you want to obtain a refund for your order, it will be you who will have to take it to the Post Office or to a collection point
How to make free returns at Shein
Having to pay when we are going to return something that doesn't fit us is generally not pleasant for users. Therefore, if it is the first time that you are going to buy in this online store, you will surely be wondering how to make free returns in Shein But you don't have to worry about it, since the first return label of each order is totally free.
Thus, if it is the first time you return a product you will not have to pay anything for it. On the other hand, if once you have exchanged it for another you want to make a second return, then you will have to pay an amount of 4, 50 euros.
You will not have to pay this figure directly at the time you are going to make the return, but rather it will be deducted from the amount of which the refund is made .
In order for the change to be totally free, we recommend that when you go to request a refund you make sure if you want to order another size or if you are going to make different returns of products of the same order, so that you never have the payment label.
To get the size right, all the garments sold at Shein come with their measurements, so we recommend use a tape measureto avoid future problems.
How to cancel a refund on Shein
If you have requested a refund and then regretted it, you will wonder how to cancel a refund at Shein In principle, the store clothing online does not have that option. But in the event that you have regretted it before sending the product back, there may be a solution. And it is that the refund is made once the package is received.If you simply don't return it, the refund will be forgotten.
In the event that you have already sent it back, in principle you cannot cancel the refund, although you can contact Shein Supportin case they can give you a solution.
In the event that you have already sent it and you can't get Support to solve it, you always have the possibility to make the same order againThe money you paid the first time will have been returned to you, so you can use that same amount to buy it a second time. It is not the most agile way nor the most comfortable, but it is a possible solution if you have this problem.
