▶ How to request a refund on Shein if my order did not arrive

One thing that scares us all when we make an online purchase is “what if I pay for a product and never receive it?”. Luckily, the large stores are aware of this fear and assure us that, in the event that we do not receive a product, we can get our money back. Thus, if you have made a purchase in the large Chinese fashion store and you have not seen it anywhere, you are interested in learning how to request a refund in Shein if my order did not arriveThe store usually responds quite well in these cases.

Shein has a maximum period of time in which you must receive your order. If that period has expired and 6 months have not yet passed since you placed your order, you can request a refund.

To do this you must contact Shein customer service, which you can do at the top of the navigation bar from the web. You can simply explain your problem by chat. In a matter of minutes they probably have fixed your problem.

My Shein order appears as delivered but it's a lie

Something that is usually quite worrying is when my Shein order appears as delivered but it's a lie In this case there are usually two possibilities. One of them is that it is a Correos problem, that it has marked your package as delivered without being true. In this case, we recommend that you call or stop by your local office to see if your package is there.

There is also the possibility that they have left it with a neighbor or even that they have put it directly in your mailbox without notifying you .These are things that theoretically should not do, but sometimes it happens. Therefore, we recommend that you make sure that this is not your case before making a claim. In the event that you have made all possible checks and your order does not appear, contact Shein Customer Service. They are usually quite effective in these cases and will solve your problem in a simple way.

I can request a refund for canceling an order in Shein

We have all regretted having made a purchase at some point. And you may have wondered if I can request a refund for canceling an order in Shein The answer will depend on when the order is located. If when you enter the tracking of your order it appears as Processing or Not paid, you will have no problem canceling it, and you will have your money back without any problem.

On the other hand, in the event that the order has already been sent we will not be able to cancel itBut this does not mean that you have lost your money. You will simply have to wait for the package to arrive at your home and then start the return process. Remember that you have 45 days from receipt of the order to make returns, so if you let more time pass you will lose the refund option.

Shein refund without return, how it works

Shein's refund without return is an option that the store gives some customers to receive their money back without it being necessary to return the product.

On some occasions, when we request a product refund, we will receive a message from Shein indicating that we can keep the product without having to return itIn this way, we will not have to waste time packing and going to the Post Office.

But this is an option that some random Shein users access. Therefore, the only way to achieve this is that the online store itself chooses us randomly If we receive this message, we already know that we can keep the product and recover the money at the same time.

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