Why can't I see DM messages on Instagram

No, your Instagram account has not been hacked. If you are wondering "why can't I see DM messages on Instagram" we have to tell you that it is not your fault. An error has been affecting a large number of users for several hours and an official final solution is still awaited. We tell you here.

At the moment, Instagram has not officially confirmed the event. However, websites like Downdetector have been collecting user reports from all over the world since yesterday.Some messages on said website confirm that since 6:00 p.m. on Tuesday, July 5, the cuts have been intermittent for some or even definitive for others, preventing the use of regular Instagram Direct or Instagram private messages or DMs ever since.

Apparently, some of the users confirm that in the case of having a terminal with the Android operating system, the cuts occur intermittently. But it is iOS users, with an iPhone, who seem to be suffering the most from problems uploading their direct messages to Instagram A problem that continues throughout throughout the morning of today, July 6, and of which nothing has yet been notified by Instagram.

Instagram DMs are not sending or uploading

The problem lies in the failure to load Instagram messages or DMs. According to those affected, it is possible to write and send a message.But it does not appear in the chat, or it disappears or is automatically deleted. The curious thing is that some of these messages do reach their recipients if they are not affected by this error.

Those who suffer from the problem, in addition to not being able to send messages in a real way, cannot receive them either. They are thus incommunicado through this Instagram channel. In fact, direct messages are not the only victim of this social network problem. It is also not possible to make video calls or send photos or audio. Basically, if you are affected by the problem, your Instagram Direct or Instagram messaging section is useless.

Solutions to avoid the problem

At the moment, and in the absence of an official confirmation from Instagram, it is difficult to know why some users are being affected by this problem and why others are not.What prevents finding an effective solution to the problem that is still going on. In fact, most likely it is a problem related to servers or some new version or functionality of Instagram. Elements that, in no case, are available to the end user.

Therefore, the only possible solution so far is to confirm that everything remains the same after reinstalling the application. The problem will most likely not be fixed until Instagram engineers release the patch or tool that fixes the problem. But at least we will have freed up the application's cache so that the solution arrives without problems and we can recover the DMs as soon as possible. At the moment, without a solution time or official confirmation from Instagram.

It is not recommended, on the other hand, to do any other task or look for solutions for this case.Especially in the absence of information. Deleting data, guessing and changing any other element of the application will not solve the problem and will waste your time. In the face of this type of problem, it is only necessary to be patient and follow the evolution of the problem through reference web pages such as Downdetector to find out if there are still reports or on Twitter to find out if there are more people affected.

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