▶ Wallapop: an error occurred while processing your request

There are certain messages that a user never wants to encounter when using an application like Wallapop: an error occurred while processing your request en one of the most frequent, and it can happen for various reasons. The main one is usually related to the Wallapop cache, so make sure to remove it and see if the app works again without any issues.

In the event that you continue to see this message, it is possible that the user who put the item you are interested in for sale has blocked you In this case there is no option except to search in the application if someone else has the same product for sale.

If neither of these two causes is the reason why you are getting this message, make sure that the version of the application installed is the most recentto prevent malfunctions. Otherwise, another alternative is to contact the Wallapop user service.

Wallapop not working today

Application malfunctions are not always our fault, there are other times when we may find that Wallapop doesn't work todayand we can see messages in the application like “Oops, server error”.

In these cases the solution is simple: wait. The first person interested in having the service restored again is Wallapop itself, so these application crashes are not usually very long-lastingIn the event that the user needs to make a purchase with some urgency -something rare in this type of second-hand item buying and selling platforms-, you can always opt for other alternative applications such as Vinted, eBay, etc.

Wallapop chat doesn't work

Have you noticed that suddenly Wallapop chat doesn't work? If you detect that the seller or buyer you were dealing with is not receiving your messages, it is convenient to check that our Wi-Fi or data connection is working correctly.

It is also likely that we have storage problems on our device and that prevents the chat conversation from being saved in temporary memory . Review this section so that the negotiation can be carried out smoothly and without interruptions.

There are several ways to detect problems in the Wallapop chat If when writing a message it appears with a clock icon, it means that it could not be sent and will not send until our connection is re-established. If the problem is on the other user's side, you will see that your message only appears with a tick, which implies that they have not read it (it is also possible that they have disabled Wallapop notifications or, worse still, that they have uninstalled the application).

In order to solve problems with the Wallapop chat, in their Help Center they have enabled a button to open a window assistance with a bot in which you will be offered alternatives to be able to fix what happened.

How to reactivate Wallapop

Sometimes we can find that our user is deactivated, which leads us to ask ourselves how to reactivate WallapopDepending on the reason for which it has been deactivated (breach of regulations, user decision, technical failure, etc.), the Wallapop technical service will help you to reactivate it to use the application again. You can contact this technical service through the Wallapop Help Center or through their social networks, where they usually answer quickly.

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