Table of contents:
- How to fill out the AliExpress return form
- How to make free returns on AliExpress
- How to exchange a product on AliExpress
AliExpress has become an essential commerce application to purchase low-cost products. If you recently bought something, but you don't like it or it has a fault, see how to make a return on AliExpress easily and step by step.
Low prices on all kinds of products, especially Chinese, is what you can find in an online commerce giant such as AliExpress. If you regularly make purchases on this platform, it is important that you know if a store is safe, the options you have available, if an order is delayed or how a return is carried out, if you do not like the product, has faults or does not fit to the description.
To find out how to make a return in AliExpress you have to carry out the option to “open a dispute” For this you have to go to the order and click on the "open a dispute" button. Next, you have to choose "return product". Keep in mind that you may have to pay the shipping costs in those cases that are not defects or failures. Since the dispute is opened you have five days to confirm the return and ten days to make the return.
Once you have the dispute open, please fill out the form and submit it. It takes about two days for AliExpress to accept the dispute. When you have accepted it, click on "Obtain the return tracking number" to obtain your label. Download or print your label and pack the item in good condition and take it to your nearest Post Office. Then show the label at the Post Office, they will scan it and send the package to AliExpress.The refund will be made between 15 and 30 days.
How to fill out the AliExpress return form
You already know how to make a return on AliExpress, but you may be wondering what information you have to provide, we will explain how to fill out the AliExpress return form.
To fill out the AliExpress return form, remember that you must first click on “open a dispute”. Then choose “return product”. Next, you must display and choose the reason for which you want to return the item. Next, you must indicate the refund amount, that is, what the item cost you.
Then you must explain the reason for the return,the reason why you do not want to keep the item and you must also provide Photos that support your decision. Finally, you just have to click on “send”.
How to make free returns on AliExpress
Previously, we have mentioned that you should take into account that returns may have a cost. If you need to know how to make free returns in AliExpress, we will explain it to you in the following section. Remember that to make free returns you previously had to buy a product that reports this option.
To make free returns on AliExpress, open the application and enter the order and the product you purchased. Lthen click on “open dispute” and “return the product” Select the reason and finally send the form. Then click on "get tracking number" and take the packaged item to the Post Office. They will scan the label with the tracking number and proceed to your shipment.
How to exchange a product on AliExpress
If the item you received does not match, for example, the size and you need to know how to exchange a product on AliExpress,Here we show you everything you need to know about it.
Changing a product is not possible automatically in AliExpress, but be careful! That doesn't mean it can't be done For this you have to use the option to contact the seller to explain what happened and try to reach an agreement to see if you change the product.
