Table of contents:
- What happens if the buyer does not give the OK in Wallapop
- How money back works in Wallapop
- How to open a dispute on Wallapop
- OTHER TRICKS FOR Wallapop
Buying second-hand products in Wallapop is a way to save money for a product that we don't even need to be new. But it is also normal for us to be assailed by what happens if I buy something on Wallapop and it doesn't work The reality is that, especially if we have made the purchase through Wallapop Envíos, we have a guarantee that in case we encounter a problem we will find a solution. Therefore, we can easily get our money back.
And in the event that we are using Wallapop Shipping, the seller will not receive the money until we give the OKTherefore, in the event that what we have purchased does not work correctly, we have the option of opening a dispute to get our money back instead of giving the OK.
As the seller will not even have received the money, by Wallapop acting as a mediator the return will be easier, so you can easily get your money back.
What happens if the buyer does not give the OK in Wallapop
If you're a seller, what you're probably worried about is what happens if the buyer doesn't give the OK on Wallapop and, therefore, payment cannot be made.
When a buyer receives a product, he has a period of time to do two things. If he gives the ok, this means that everything has gone correctly, so Wallapop proceeds to give the money to the seller. If there is any problem, what you will do is open a disputeIn this case, the platform will act as a mediator and, if the client is right, the buyer will not receive the money.
If the buyer does not give the ok but does not open a dispute either, Wallapop will understand that they really do want the product, but for whatever reason they have missed giving the ok. Therefore, in that case the seller will receive his money without problem. If that doesn't happen to you, you can always contact the platform.
How money back works in Wallapop
If you've run into a problem and decided to ask for your money back, you'll need to know how money back works on Wallapop To request that the money be returned to you, the first thing you must do is open a dispute, as we will explain in the following section.
If the seller, or in its case the platform itself, accept your dispute, a code will be generated for Correos. You will have a period of 10 days to take the package to Correos so that it can be sent back to the owner. You can deliver it without problems at your nearest office.
Once delivered, the seller will receive your package back in two business days. And once the package is back in the hands of the seller, you will get your money back within between 1 and 5 business days, depending on the method of payment that you have chosen.
How to open a dispute on Wallapop
If the product received does not meet what you need, you should know how to open a dispute on Wallapop. To do this, you will have a period of 48 hours from when you received it. To open the dispute, you will have to go to the chat conversation about the product that you had within the app.
When you enter the chat, you will find two buttons, one that says Everything OK and another to open a dispute In this second It is where you will have to enter to access it. Next, in the dispute you will have to explain in as much detail as possible the problems that you have encountered with the product. From there, the seller will have a period to accept your dispute and return your money. In the event that it does not, the Wallapop platform itself will intervene to decide which of the two parties is right. In the event that it is considered that you are right, the money will be returned to you in the manner in which we have previously explained.
OTHER TRICKS FOR Wallapop
- Can you change the valuation of a product in Wallapop?
- Wallapop: An error occurred while processing your request
- How to trade on Wallapop
- How to register on Wallapop web
- How to reserve a product on Wallapop in 2022
- What does featured product mean in Wallapop
- What happens if I buy something on Wallapop and it doesn't work
- What things cannot be sold on Wallapop
- How to see blocked users in Wallapop
- How to make batches in Wallapop
- Why don't messages arrive on Wallapop
- How Wallapop Pro works to sell
- Why the 403 forbidden error appears when entering Wallapop
- How to reserve a product on Wallapop
- How to send photos by Wallapop
- How to change the username in Wallapop
- What does "I send" mean in Wallapop
- How to change my password on Wallapop
- Can you pay by hand in Wallapop?
- How to rate on Wallapop
- How to make a counter offer on Wallapop
- 5 tricks to get rid of Christmas and Three Wise Men gifts in Wallapop
- How to buy in Wallapop with shipping
- How to get free shipping on Wallapop
- Wallapop Protect: Can Wallapop's shipping insurance be removed?
- How to change the weight on a Wallapop package
- How to change the bank account or card in Wallapop
- How to search Wallapop by user
- International shipments with Wallapop, are they possible?
- Nothing is sold in Wallapop: 5 keys to prevent this from happening to you
- How to have two Wallapop accounts on your mobile
- How to see favorite products on Wallapop
- How to create alerts in Wallapop
- How to report a problem on Wallapop
- How to haggle on Wallapop to buy cheaper
- How to make changes in Wallapop
- How to avoid scams on Wallapop
- In Wallapop: can you pay with Paypal?
- How to remove a saved search in Wallapop
- How to know if you have been reported on Wallapop
- How to renew an ad on Wallapop
- 15 tricks to sell more on Wallapop
- How to cancel a purchase on Wallapop
- How to cancel an offer on Wallapop
- How to claim on Wallapop
- How to pay on Wallapop
- How to remove a product from Wallapop
- How to put an ad on Wallapop
- What is the Wallapop promo code and how does it work
- How to delete my Wallapop account from my mobile
- How to make an offer on Wallapop
- How to contact Wallapop customer service
- How to change the location in Wallapop
- How to charge for Wallapop
- How to know if I have been blocked on Wallapop
- 4 steps to request a refund in Wallapop
- Who pays shipping on Wallapop
- How to shop safely on Wallapop in 2022
- How to send packages by Wallapop in 2022
- How Wallapop works to find used cars
- How to open and win a dispute on Wallapop
- How to see the purchase history in Wallapop
- How Wallapop Shipping works so as not to meet the seller in person
- Why doesn't the buy button appear on Wallapop
- How to charge a shipment in Wallapop
- 5 Ways to Get Rid of Christmas Gifts on Wallapop Without Them Knowing
