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The HBO platform is very topical now that it has become HBO Max, offering much more content to its users. Therefore, if right now that you can find new things you encounter a problem, it is likely that it will bother you even more than usual. And if when you try to see any of the content you see that you can't, you'll wonder why the HBO app doesn't work Next we are going to try to solve some of the most common problems that can arise in the application.
The most common failure is a problem on the HBO serversOn some occasions, especially when a highly anticipated series has just been released, the high demand for the number of users causes the servers to crash. In this case there is not much you can do. You will just have to wait for it to be fixed, although these are not problems that usually take too long to resolve.
It is also possible that the problem comes from your Internet connection. If you don't have a good connection you won't be able to see anything. To resolve this, try connecting to a Wi-Fi network or connecting from another device. And it's also important that you have the HBO app updated, especially now that HBO Max has arrived. You can find the latest version of the app in the Google Play Store.
Can I use HBO Max if my HBO app isn't working?
With the news of the change, you may have wondered if I can use HBO Max if my HBO app doesn't workThe reality is that, although if you have the HBO app from before you will not have to do anything for the change other than update, HBO Max has its own application.
Therefore, in case you see that the HBO app is giving you problems, you can always try to uninstall it and install the new HBO Max appThis may be the solution to some of the problems, although in the event that it is a problem with your Internet connection or a failure in the streaming platform's servers, you will still not be able to use it normally.
If it's the app that's giving you problems, you can also try access HBO Max from a browser And that's because Sometimes the problem is not in the platform but in the application itself, so entering from a different means will stop having problems.
But in principle switching from HBO to HBO Max is automatic, so you won't need to do anything special to access the new service.
