▶ My order does not appear on AliExpress: how to fix it
Table of contents:
- How to track my orders on AliExpress
- How to check AliExpress purchase history
- Why is my AliExpress order not moving
- My AliExpress: how to manage orders
- OTHER TRICKS FOR AliExpress
A problem that we can find, and that can make us quite nervous, is that my order does not appear on AliExpress .
Normally, in the My Orders section of the online store application we can find all the orders we have made up to moment. Both those we are waiting for and those we have already received. Therefore, the first step we must take is to make sure that we have not been lost in that section, especially if we have several orders in progress.
But if we run into a problem, there are several solutions that we can take into account to avoid complications.
How to track my orders on AliExpress
One of the main points that we have to keep in mind if we have a problem with our purchase is to learn how to track my orders on AliExpressNormally, in the My Orders section of the app we can find everything about the status of our order. But we can also use third-party pages.
Thus, on websites like Ship24 you will be able to do accurate monitoring. You will only have to copy the tracking number that appears in the AliExpress application and paste it on that page. There you can get additional information about where your order is.
How to check AliExpress purchase history
If you're wondering how to check AliExpress purchase history, you'll be glad to know that the process for doing so is quite simple.
The only thing you have to do is, within the online store application, enter the My orders section. There you will be able to see how all the orders you have placed since you opened your account are divided into three sections: current, completed and pending Current orders are those that have been They are currently in process. The finished ones are those that you have already received or cancelled. And finally the pending items may be pending confirmation or payment.
Why is my AliExpress order not moving
If you track an order, you may find that it has been stopped. And you are probably wondering why my AliExpress order is not movingBut while it can be frustrating, most of the time it's not a major problem.
The order may not have left the warehouse yet. This occurs in sellers with a large sales volume. And if it has already been released, it may take a long time to arrive, especially if it comes from China, and it has not been updated step by step.
My AliExpress: how to manage orders
Now that you know why your order may not be visible, you may be wondering how to manage orders To do this, you must go as we have commented to the My Orders option. If you press the See details button that you can find next to each of the orders you have made, you will be able to consult all the information about your purchase.
But in this section you can also find other options. Thus, you can cancel an order as long as it has not been shipped. And you will be able to open a claim or dispute in the event that what you received does not conform to what you wanted.
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