▶ How to send a message to the AliExpress seller

AliExpress is a platform that does not sell products directly, but rather connects buyers and sellers. But sometimes we need more direct communication with the seller, and for this it is necessary to know how to send a message to the AliExpress seller

The first way to contact the seller is through the ad itself. At the end of the advertisement in which you are going to buy, you can find a button called Contact Seller. There we can write you a message that will reach you directly.

You can also contact the seller if you are looking at their store. At the bottom you will find a button with an icon of an envelope When we click on it, we can send a message directly to the seller. It works the same as the previous method, but it will not be necessary to search for the specific ad that interests us.

Finally, you can send a message to the seller from whom you have already purchased a product from the order itself. This is probably the most recommended way, since the seller will know what product we are talking about without the need for us to tell him.

How to view seller messages on AliExpress

Although there are experiences of all kinds, the normal thing is that once we have carried out all the steps of how to send a message to the AliExpress seller, he answers us within a few days. And if we don't have much experience on this platform, we may wonder how to see the seller's messages on AliExpressTo do this we only have to access the Messages section, where we can find all the messages sent and received.

In this section we can find both the answers to the messages that we have previously sent to the sellers and some that they have sent us on their own. Sometimes AliExpress sellers send offers and to some customers, so it is normal that we find some unexpected messages.

To delete a message you just have to keep your finger pressed for a few seconds on it, and a menu will appear indicating the delete option.

Where is the message box in AliExpress

Now you know that to access the messages that a seller has sent you, you have to enter the section designated for this within the online store application.But if this is the first time you buy, you may be wondering where is the message box in AliExpress To access it, all you have to do is click on the icon three lines that you will find next to the search engine to find that the side menu appears. In this menu you will find a section called Messages. This is where you'll find messages you've exchanged with sellers.

If instead of using the mobile application you usually enter AliExpress from the web version, the process to find the messages is even easier. And it is that, once you have logged in with your account, you will be able to see how in the menu that appears at the top you will find an option called Message Center Yes If you click on it, you will be able to access the mailbox where you will find all the messages that the vendors have sent you or that they have sent to you. Therefore, whatever version you use, sending and receiving messages is quite simple.

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