▶ How to know where my AliExpress order is
Table of contents:
- AliExpress: my orders
- What happens if I don't receive an order from AliExpress
- OTHER TRICKS FOR AliExpress
If you recently made a purchase on AliExpress and want to know where everything you purchased is, you may ask yourself: How do I find out where my AliExpress order is? . We tell you where you have to go to see the status of your shipment.
AliExpress has become one of the most used online shopping platforms worldwide. Toys, fashion, accessories, furniture You can find everything in this e-commerce giant that belongs to the Alibaba group.
Items are low-priced and the simple application interface makes them easy to locate and view. In addition, the fact that there are many sellers makes it possible to compare pricess and buy the one that offers the lowest price for the product.
If you have made a purchase on this platform and you are interested in knowing more information about where the purchased items are located, you may have asked yourself: How do I know where my AliExpress order is? We'll answer you below.
A while ago when you placed an order and paid for it, the information until it arrived at your home was somewhat confusing on the AliExpress platform. Everything has improved a lot and now it is quite easy and effective to know where any order is.
To find out where your order is in AliExpress, you just have to open the application on your mobile phone whether you have Android or iOS and log in . Then go to “My Account”.
There you will see the types of orders. To find out where your order is, choose “Sent”. Now all you have to do is click on “Tracking” to see where your order is and the approximate date it will be delivered to you.
What does an AliExpress combined delivery mean?AliExpress: my orders
If there is an important place on the AliExpress platform because that is where it contains information on everything you buy is in "My Orders".
To view the section "My Orders" you have to enter from "My Account". In "My Orders" of AliExpress you will be able to see the orders that you have made, those that you have pending payment, those that are pending shipment, those sent and those that you have pending to value.
The interesting thing is also that if you see the information of your orders from your mobile the application shows you a number next to the icon that corresponds to the number of orders you have in that situationFor example, you can have one unpaid order and two shipped.
What happens if I don't receive an order from AliExpress
Now that you have learned how to find out where my AliExpress order is, there may also be another circumstance with your order and that is that for whatever reason it does not arrive after buying it. So… What happens if I don't receive an order from AliExpress? We'll tell you what you have to do to claim it.
If after a long time your order does not arrive, don't worry, you can make a kind of claim that in AliExpress is known as: open a dispute.
To open a dispute you must open the AliExpress application on your mobile and then click on “My Account”. Now enter the "Orders" section. Look for the order that has not arrived and click to enter it.Inside there will be a button called “Open dispute”. Click on it and fill out a form exposing what has happened and specifying that you have not yet received the items you purchased.
From the following day and on successive days you will receive an email from AliExpress where, after verifying that you are right in what you have stated, they will refund your moneyof your order.
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