▶ How to contact AliExpress Plaza

AliExpress Plaza is the Spanish website of the AliExpress shopping platform. If you have recently purchased through it and need to solve any problem with an order, we will explain how to contact AliExpress Plaza to solve it.

The AliExpress platform is used to make online purchases of items at low prices. It belongs to the AliBaba group and the interesting thing is that it is not a single store, but there are thousands of sellers who offer their products through this website.

The Spanish delegation of AliExpress is AliExpress Plaza. Buying in this Spanish delegation means that orders arrive much earlier than if they come from AliExpress whose headquarters is in China.

In addition to receiving your purchase in less time if you use AliExpress Plaza you can also make much faster returns,in less than fifteen days all will be fixed.

If you are already an AliExpress Plaza buyer but you need to contact them because you have questions about an order or you have to solve any problem that arisen, we show you how to contact AliExpress Plaza.

The process to contact is the same as to do it with Aliexpress. You must go to the AliExpress page by clicking here. Then at the top of the screen click on “Help” and then on “Customer Service”.

Now you will see frequently asked questions that users often ask about issues that have arisen. BGo to the end of the page to go to "Contact us". Then open a chat session and log in with your platform username and password and explain your problem.

The best websites with discount codes for AliExpress

How to contact AliExpress Plaza about a dispute

If what you need is to know how to contact AliExpress Plaza for a dispute that has not been resolved, be very attentive to the steps you must take continue.

If you opened a dispute back in the day, but it has not been resolved and what you need is to raise it to a claim to contact AliExpress Plaza The first thing you have to do is log in and go to "My Orders".

Then look for the order where you had the problem and click on it. In the upper right part you will see among the options "Escalate dispute". Click the button. Now a form will appear to contact AliExpress.

In this form you must explain what is happening, provide all the information that you think is convenient and relevant to explain the situation and the claim you request. When you have finished writing it, click on “Yes”.

Your case will reach the AliExpress team who will study it and in a few days will propose the solution they create regarding your dispute.

AliExpress Madrid help phone

If what you need is to contact someone from AliExpress in Madrid, we inform you that there is an AliExpress Madrid helpline. Here you They will be able to help resolve any doubt or query with any of the purchases you have made in the physical store in Madrid.

The telephone number is 618 97 23 38 and its opening hours are Monday to Sunday, from 10 in the morning to 10 at nightcontinuously.

AliExpress Contact Email

If what you are looking for is an AliExpress contact email to resolve any issue related to an order we regret to inform you that there is none available.

Everything must be done through the chat you have on the AliExpres Help page or by opening a dispute directly from the order you has the problem in question.

The only contact email that AliExpress has is the one that is focused on answering any question regarding the personal data that they keep the users. You can also write to this address to ask questions regarding the Privacy Policy.

If you have any questions about how AliExpress uses your personal data, you can write to

OTHER TRICKS FOR AliExpress

• How to get free shipping on AliExpress
• How to return in AliExpress Spain
• How to block a store on AliExpress
• How to see the best selling products on AliExpress
• How to cancel an order on AliExpress
• Why are there two prices on AliExpress products
• What does it mean in AliExpress accepted by logistics operator
• How to change the delivery address in an AliExpress order
• Can you request an invoice in AliExpress? We explain how to do it
• AliExpress and customs in 2021: everything you need to know
• What does AliExpress Combined Delivery mean
• How to open a dispute for an order error on AliExpress
• Do you get your money back on AliExpress? We give you all the answers
• Is it safe to buy on AliExpress with a debit card?
• How to add payment method on AliExpress
• How to search by image on AliExpress
• Can you pay cash on AliExpress?
• How to send a message to AliExpress seller
• How to know where my AliExpress order is
• How to contact AliExpress Plaza
• The best websites with discount codes for AliExpress
• This is how imitations are offered on AliExpress in 2021
• How to order on AliExpress without paying
• How to get coupons on AliExpress
• How to buy on AliExpress without a credit card
• How to leave an order pending payment on AliExpress
• The tracking number on AliExpress is not working, what can I do?
• How to change the size of a product in AliExpress
• Why AliExpress says order closed
• How to buy multiple products from one seller on AliExpress
• What does it mean in AliExpress to confirm receipt of the order
• AliExpress I get in Russian: how to change it
• How to change currency in AliExpress
• My order does not appear on AliExpress: how to fix it
• How to get AliExpress to mediate a dispute
• Why does AliExpress say package cannot be delivered
• How to track an AliExpress standard shipping order
• How to make money with AliExpress affiliates
• The best Telegram groups to find replicas in AliExpress
• How to sell on AliExpress from Spain in 2022
• What happens when you open a dispute on AliExpress
• What does it mean in AliExpress that the package has arrived at the transportation center of departure
• How to open and win a dispute on AliExpress in 2022
• How to buy on AliExpress in Spain, is it much more expensive? What are the advantages?