▶ How to return in AliExpress Spain
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If you are someone who buys on AliExpress, you may have received an item that you do not like or it was not what you expected. Do you know that you can return it? We tell you how to return in AliExpress Spain.
A wide catalog of products of all kinds is at your disposal in the AliExpress application at really interesting prices. AliExpress belongs to the Alibaba group and is one of the main online commerce platforms.
You may be a user of the AliExpress platform and you have recently purchased a product, but when it arrived at your home you realized that it was not what you expected , it comes with a defect or you are simply not going to use it anymore.If you are in any of these circumstances and what you are interested in is returning the product, you should know how to return in AliExpress Spain.
Don't worry, the return in AliExpress is much easier than it seems at first Even more so when you do it in the own country in which you reside. You just have to start the application on the platform to start the process. We tell you the steps so you know how to return in AliExpress Spain.
The first thing you should do is open the AliExpress app on your mobile device, be it iOS or Android, and go to “My orders”. Then you must click where it says "Details" and then on "Open dispute".
Next, what you are going to do is indicate on the platform that your return is made in the country in which you reside. To do this, choose "simple or local returns" . Once you complete the process, the seller will receive the notice and will have up to five days to assess your request and give you an answer.
When you have the answer, they will give you a period of 10 days in which you will have to send the order back. When the seller receives, will review it and will have another 15 days to refund your money.
AliExpress Plaza: return product
AliExpress Plaza is the AliExpress section where the products on offer are shipped from Spain which makes the process even more possible and guarantees both purchase and return. Actually, if you know how to return in AliExpress Spain, you also know how to return it in AliExpress Plaza because the process is identical.
To return a product in AliExpress Plaza you must do it from your AliExpress profile of the application, within “My Orders”>”Details”> “Local returns”. Remember that the seller has a period of more than a week to reply to your return.
Is there free return on AliExpress?
One of the most important issues when returning a product on AliExpress is having to pay for that product reshipment if you don't want it. Surely you have ever wondered Is there free returns on AliExpress? The answer is yes, but not on all products.
To find out if there is a free return on AliExpress you should look closely at the product description. Those sellers that offer this option specify it through an icon where it says "free return" within the item description.
The buyer has up to 15 days to assess if he wants to return the item. Of course, to make this return properly the product must be in perfect condition and should not have been used.
To return an item you can request that it be picked up at home or take it yourself to a collection point. You must take into account that you can only request this free return once per order. If you return a second or more products from the same order, you will have to pay for them. Think carefully and if you want to return several items, do it only once.
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