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You've probably wondered why messages don't arrive on Wallapop when you find a bargain and see that the seller doesn't read your offer. The reasons can be very varied: from problems with your connection to the decision of the other user who cannot contact you.
The first thing you have to make sure is that your connection works well when you use Wallapop If you have problems with the Wi-Fi or with your data, you will be able to write to the other user through the chat, but your message will remain on the waiting list with the icon of a clock next to it.When the connection goes smoothly again, that icon will be replaced by a tick like this: ✓
This tick implies that the message has been sent, but not that the other user has read it. When this has happened, a double tick will appear, just like in WhatsApp, so you have to be patient. Many people don't have Wallapop notifications enabled, so they only read their messages when they access the app.
In the worst case, your messages may not be read because the other party has decided to block you or has removed the application and did not You have no way of seeing your messages until you access Wallapop through your computer. In any case, if you think there has been an error or the messages do not arrive due to an error in the application, you should contact Wallapop's customer service, as we have already detailed in this article.
How to retrieve messages on Wallapop
Many users want to know how to recover messages on Wallapop after having deleted a chat by mistake. The limited ability offered by the application to go back in these cases is quite frustrating, as we have already seen with the process of deleting a profile, and in this case the solution seems quite complex a priori, since there is no way to which we can quickly retrieve our messages.
One of the easiest ways is to get in touch with the other user Generally in this type of application kindness is a constant, so it is possible that he will answer you again without problems in case you have any questions and the message in which he answered you has been deleted.
If you want to recover your messages to be able to provide data in your defense in an open dispute with another user for a purchase or sale that has not been satisfactory, the process is complicated.The other party may not be willing to cooperate, so Wallapop's own staff will have to come into play to try to help you out, but you're clearly at a disadvantage.
To do this you will have to find a way to get in touch with Wallapop's technical managers, either through the application's support service or through social networks. From the application they have already made it clear that it is not possible to recover deleted messages, although sometimes small glimmers of hope open up when they ask you to detail your problem by direct message on Twitter.
Hello Jose. We are sorry but no. It is not possible to recover a deleted conversation.
There was a time when the Wallapop application allowed the option of archiving conversations, but in the most recent version for Android we have been able to verify that it has passed away.This function was very useful if we didn't like seeing our inbox cluttered with past conversations, but today we have no other option available than to delete, so think twice before pressing the button, because there is no going back.
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