▶ How Wallapop submissions work
Table of contents:
- Wallapop Submissions: opinions
- Who pays the shipping costs of Wallapop Envíos
- How to pack a Wallapop shipment
- I don't want to pay Wallapop's insurance
- Other Wallapop tricks
Do you still have Christmas presents collecting dust at home? To get rid of what you are not interested in or get money from things you do not use, you have the option of Wallapop. And even better: you don't have to meet anyone in person to make the transaction. Here we explain how Wallapop shipments work so you know how to buy or sell from the comfort and safety of your home. And it is that the purchase / sale market has changed a lot thanks to the advances of Wallapop. But it's sure? what is there to do? Who pays the shipping costs of Wallapop Envíos? We answer all those questions in this guide-articles.We hope that you do not have any doubts after reading it in its entirety. If not, you always have our comments section open.
Wallapop Submissions: opinions
Wallapop Envíos has been working since September 2017, when the application began to offer the option of sending and receiving products instead of exchanging them personally in the street, as until that moment. And since then many users have forged and released opinions about Wallapop Envíos. They quickly discovered that 18% of purchases and sales were made through this process, so they secured it with Wallapop Protect so both parties would be safe on the exchange. First it was with Correos operating these shipments and, recently, SEUR has come into play to make the move more comfortable. In this way you do not even have to take the product to a Post Office, the SEUR courier picks it up at your own home.
Opinions of Wallapop Shipments by SEUR
The Wallapop Envíos system is safe. The buyer chooses the product and makes the payment. Then the seller packages the product and sends it by Post or by SEUR. Wallapop, meanwhile, saves the money until the product reaches the buyer and the buyer verifies that everything is correct. If after two days there is no complaint, the money reaches the seller (the process can take a few more days depending on the bank). And all happy. But better than talking to you about how it works is to know the opinions of regular users or who have experienced how Wallapop Envíos works and have left opinions of Wallapop Envíos on social networks, forums and other places.
The nature of this article is merely informative. tuexperto.com is only limited to collecting testimonials from users found on third-party pages, so it distances itself from the opinions expressed by them, as well as from the accusations made against the company regarding its services and/or after-sales service.
4 steps to send products safely through Wallapop Shipping
Wallapop Reviews Shipments:
We found in Forocoches, OCU and Facebook:
"I have sold/sent 3 products through Wallapop and it has worked perfectly, I suppose I have met good people."
“I've used it, if the seller doesn't accept it, there will be someone else who will accept it. It's the only way to keep your pasta safe.”
“You have no problems with the guaranteed payment system. Wallapop tells you that the purchase has been made and has the money in its possession, which it will give you when the customer has received the product that you have sent and is satisfied. The system is guaranteed.”
“Shipping works very well”
“I have made many shipments and it seems to me a fairly safe method, until today no problems, it is true that I have not yet had the pleasure of such large quantities but I will shortly, I am selling a Mondraker Crafty and the time will come soon, I will be waiting for the answers“
“I bought a seat for my son for the bike and obviously I made the payment first and then he sent it to me. I made the payment on Saturday and on Wednesday I already had the chair at home and the expenses 3, 50 which for the volume that was it is a gift.”
“Wallapop has insured shipping and payment. The buyer pays for the item, that money remains with Wallapop, the seller sends the item and does not receive the money until the buyer receives the item and verifies that it is in the agreed conditions, if it is not in the agreed conditions, you can return the item and get your money back.”
Wallapop Claims Shipments
“Hello, I sold a product through the Wallapop shipping system. The buyer person did not write me any message to ask me about the product, he bought it directly, which seemed strange to me since it is the first time this has happened to me.The package arrived on a Thursday morning and on Friday night he opened a dispute for supposedly not working. However, the product worked perfectly and was in fact brand new. The only proof he provided was a photo of him pointing at one of the buttons. In addition, he opened a dispute without previously talking to me. They haven't exchanged a word. Wallapop has accepted the return after 6 days of waiting without any type of motivation.”
"Hello, I made a sale which arrived from the 21st of this month to the seller who tells me that the product is fine, I am waiting for Wallapop to deposit my money, and I It says to verify the account where the money will be deposited, which I do by sending said document and they answer me that it is a forgery, which it is not. I demand that my money be deposited and that they compensate me for all this lost time since I made the sale because I need it and more in these moments that we are going through.”
“Good morning, I would like to inform you that I have not yet been reimbursed the money for a canceled purchase, according to what they told me between 5 and 10 business days and almost a month has passed, I need an urgent solution!!! You charge instantly and refunds are eternal someone tell me something”
https://twitter.com/anyalors/status/1352684057566584832
https://twitter.com/laylita74/status/1354751025106837506
“I find it embarrassing that I send you 2 emails with a problem and you reply with generic emails. I have shipments pending collection and you have disabled my account without any explanation and for no real reason. Let's see if the CM can shed some light for me here”
Who pays the shipping costs of Wallapop Envíos
Wallapop Shipping involves an additional cost on the price of the product. And it is that you have to hire the services of SEUR or Correos in each case.The costs are different depending on the size of the shipment and the chosen service. From 2.95 to 12 euros depending on the weight and, always adding the Wallapop Protect insurance so that the entire transaction is protected. This insurance is variable and goes from €1.95 and can reach 10% of the value of the product on purchases of up to 1,000 euros. But, who pays the shipping costs of Wallapop Envíos.
Wallapop itself is clear on the issue of shipping costs: It is the buyer who pays the shipping costs of Wallapop Envíos To the same as management expenses, which are added to the payment of the product. Therefore, it will always be the buyer who pays for the shipment of Wallapop Envíos.
For its part, the seller will only have to face possible packaging costs. Whether you go to a Post Office or if you choose the SEUR option, the envelope, box and other packaging chosen to send the shipment remains on your account.
The amount of 2.25 euros is also deducted from the seller's money if the package has been picked up at home by SEURThis way you won't have to proactively pay anything, but you will see the total money from the sale decrease by this amount.
How to pack a Wallapop shipment
Wallapop shipments has the shipping service, but it will be you, as a seller, who is in charge of carrying out the process of packaging and packagingOur recommendation is that you take photos or record this process on video as proof. In this way, the original state of the product will be known before starting the trip in the event of possible future claims in case there is a problem.
You should know that Wallapop has several limitations on Wallapop Shipping. The most important is that it is not possible to ship products weighing more than 30 Kg In addition, boxes or packaging cannot carry from other companies or services, nor exceed 270 cm in the sum of the width, length and height.You should also know that there is a minimum size of 10 x 15 cm for any shipment.
Knowing this, all you have to do is put the product in a box that meets these requirements and ensure, with bubble wrap or crumpled paper, that the product is fixed and safe inside the packaging. Close and seal everything well. Now download and print the label that appears in Wallapop's conversation with the buyer. Here are all the shipping details so that the courier, in case of choosing the SEUR option, can pick up the product at home. If you take it to a post office, all you have to do is provide the code that appears in the conversation so they know what to do with the package.
If you don't have a printer at home for Wallapop shipments Envíos por SEUR, you can also paste a piece of paper by hand with the shipment data. Write your first and last name, as well as your address as the sender. Indicates that it is a Wallapop submission by writing the name of the app big.And above all, don't forget the code WALLAXXXXXXXXX that is in the conversation with the buyer. This code offers all the information so that SEUR knows where to send the package. With all this information on the side of the packaging, the product will be ready to be shipped.
I don't want to pay Wallapop's insurance
Wallapop Protect or Wallapop Envíos insurance is an essential requirement to use this tool. If you want the transaction to be correct and audited or protected by Wallapop, taking charge of the money until the product reaches the buyer, is the only way. In other words, if you use Wallapop Envíos you have to pay the Wallapop Protect insurance compulsorily
The alternative is to agree between buyer and seller to make the exchange outside of Wallapop.Of course, this entails several dangers Among them the lack of protection against scams. Once the money is sent or received, there is no right of return. So you should think very carefully if you really want to save Wallapop Protect and risk making a transaction that ends up in a scam for several euros.
Other Wallapop tricks
How the home delivery service for shipments in Wallapop works and how much it costs
What is Wallapop insurance and why do you have to pay for it at the Post Office
6 steps to send Wallapop products by Post
The solution to sell royal gifts that you didn't like in Wallapop
How to sell second-hand products on Wallapop