Bankia does not work: an error has occurred

Have you been trying to check your accounts, movements or doing a Bizum from your Bankia application all morning? Well, don't be surprised if you're getting an error message. And it is that ni the application nor the Bankia website work as they should The service has fallen and is constantly offering an error message. Both in the mobile application and through its website.

According to Downdetector, the first reports on the fall of Bankia have begun to be offered since 8 in the morningBut it was after 12:30 noon when the bulk of the users of this bank began to discover that their application did not allow them to access their bank details. Something that lasts over time and, even worse, continues to spread with new and more numerous reports from more and more users throughout Spain.

"There was an error, please try again later"

The bug seems to spread to more users as time goes on. Or, at least, there are more and more reports of failure in Bankia in services such as Downdetector. From what it seems that the error, which has already been active for several hours for many users, continues to affect more users It is to be hoped that Bankia is working on a solution early. The only thing that can be done in these cases is to wait patiently.

The drop in service has left users without regular resources from their mobile phones. Neither transfers, nor Bizum, nor the consultation of the statement of accounts, credit and debit cards or recent movements. And it is that both the application and the web page stop the user when entering their account. This prevents any type of management or even the possibility of consulting bank information.

Regardless of the access path to the service, the message that appears is always the same: Error. An error has occurred, please try again later. A way to save time for the support engineers to solve the problem that the bank is experiencing during these hours. In addition, Bankia has not officially reported the problems that all these users are experiencing In fact, through their Twitter account, the only thing we have been able to find out is they are promoting their own application.Which does not stop offering the error message every time we try to access our information and bank details.

https://twitter.com/Bankia/status/1341005506828230663

Not from the computer either

Bankia's service is also down through its website, so we won't be able to bypass the error by accessing our account from the Internet browser on our mobile or PC. When trying to access the service, the web page offers a somewhat different error message. It indicates that the service is not available The result is the same: you cannot access the information or the online banking management tools. So no action is possible either.

At the moment it is unknown how long this drop in service will last. At the moment it is only possible to wait without there being any option available to the user to operate with their money and online banking services.

Update

Bankia has already officially reported the problem, although without indicating whether it is an attack, a fortuitous system crash or any other problem. In addition, they only indicate that we must remain waiting until the problem is corrected. At the moment without specific time.

https://twitter.com/HelloBankia/status/1341017917278867461