3 tips and tricks to buy insurance on WhatsApp
Table of contents:
- See the products in the showcase
- Clear your doubts. Question, question and question.
- The backup can prove you right
- The best protection: mistrust
WhatsApp Bussines is the specific application of the messaging platform for business. Since its launch, in 2017, the company has not stopped improving it and including new features. Although we are waiting for the arrival of an integrated payment system, we can safely say that WhatsApp is an ideal place to shop and place orders to local businesses. However, there are a number of features that can help you shop more securely through WhatsApp. We discover them below.
See the products in the showcase
The shop window is one of the most used resources to attract the attention of a client. For this reason, WhatsApp has replicated this element in its virtual stores. To shop more securely, use the button for direct access to a store's product catalog You can find it next to the name of the business.
Once inside the catalogue, you can add products to the cart and, if your country supports it, pay directly from the application. In any case, thanks to this function, you can be sure of the characteristics of an item and buy or order without fear through WhatsApp.
Clear your doubts. Question, question and question.
The communication functions with businesses are exactly the same as those found in conversations between users.Therefore, before buying or placing your order, use the chat to resolve your doubts It is important that everything is clear and therefore, do not hold back from asking. After all, WhatsApp is just another means that stores and businesses use to serve their customers.
In addition to chat, you can use other communication tools. For example, calls are enabled So if a text message conversation can't clear up your uncertainty, call the seller directly. A person-to-person conversation increases the feeling of security in a purchase. Also, remember that you can also request a video call, if you think it's appropriate.
Finally, don't stop using the sending images or videos. On many occasions, this medium is perfect for the seller to advise you in the best possible way. This will ensure that you buy the ideal product.
The backup can prove you right
If disagreements arise between the customer and the business, it's good to have a record of what was discussed. If you communicated through messages, images or videos, you can create a backup of the entire conversation in case you need to complain in the future. You can create a copy of WhatsApp content in the cloud thanks to Google Drive, in the case of Android, and iCloud, in the case of iOS. Do it yourself easily by following these steps.
- Go to settings, open the Chats section and tap on Backup .
- Click the Save button to start the backup.
- Additionally, set up automatic backup.Do it by clicking on Save to Google Drive and specifying the frequency. The copy can be done daily, weekly or monthly. This way, you can rest easy knowing that all your chats are backed up automatically.
The best protection: mistrust
Although these three tricks can help you increase the security of your purchases on WhatsApp, the best way to prevent it is to be wary. Therefore, shop at businesses that you know, that are reputable or reputable. Of course, it's important not to opt for miracle products, which promise to solve problems that are difficult to solve. If a business is acting unreliably, feel free to report it so WhatsApp can investigate its activity.
