Table of contents:
- Select the shipping option when publishing the ad
- Wait for offer
- Prepare the package
- Save the code on your mobile
- Take the package to the post office
- Check delivery via chat
- What happens if I have problems with the shipment?
Do you want to send Wallapop products through the post office? It is one of the easiest ways to sell through the portal. Just follow a few simple steps and you avoid traveling to meet the buyer, checking the cash or risking it being a scam. Below I explain all the steps you must take to send Wallapop products by Post in 2020.
Select the shipping option when publishing the ad
The first thing you have to do to be able to send Wallapop products through the mail, is to select the shipping option when publishing the adDuring the ad creation process and after selecting the images, adding a description or the price, Wallapop offers you the option to select if you want to send that product. You must indicate a weight limit. It is very important that you select the weight correctly, since later you could have problems with the shipment.
It is best to add the product in an improvised package and weigh it to see which option is the most appropriate If, for example, the product weighs 3.5Kg, you must select the second option. You should keep in mind that not only the weight causes the shipping price (at the buyer's expense) to increase. It also depends on the price.
Wait for offer
To be able to send a product the buyer must make you an offer through the Wallapop Shipping optionYou will receive a notification and an SMS and you must accept or reject it. If you accept it, you can follow the next steps. Of course, check that the price is agreed.
Prepare the package
Now you just have to save the package and make sure the weight does not exceed the limit selected in the first step. Pack the package carefully and protect the product wellIf the package is small, for example, a mobile, you can send it in a bubble envelope. Do not send only the product box. Also, don't put any labels or addresses either, the label will show the address at the post office so couriers can stick it on the package.
Save the code on your mobile
In the Wallapop conversation a barcode will be created with some numbers. That's the code you have to show at the post office. The best thing to do is to take a screenshot to show it in the office. This way you avoid waiting for connection problems. Another option is to print the label and stick it on the package.
Take the package to the post office
To send a product you must go to a post office. It can be any point, you just need the package and the code. At post office, just say that you want to send this product through Wallapop and they will ask you to show them the code you prepared earlier. Afterwards, they will take the measurements and check the weight. You do not have to pay anything.
Check delivery via chat
Through the Wallapop chat you will be able to see how the shipment is going. It is likely that they will also send you an SMS as the product has already been registered in the post office. The recipient will also receive alerts about the package and can view the shipping status via chat.
In a few days the package should reach the addressee and you should check that everything is in order. Then you must select whether you accept the order or want to open an incident because the product has not arrived correctly or is in poor condition.
What happens if I have problems with the shipment?
Incidences during shipping -for example, that the address is incorrect-, will arrive through the Wallapop app The platform itself will show you the steps you must follow . Most of them try to explain to support what happened so that they can solve it, since only Wallapop can modify shipping data once the product has been shipped.
