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WhatsApp receives a very important feature for business. A few months ago, the messaging app began to apply the possibility of adding a phone number or starting a conversation on WhatsApp through a QR code. Unfortunately, this option was not available for the business version of WhatsApp. In the event that we want to chat with a company or business to make inquiries, we have to add the phone number. So far: QR codes are coming to WhatsApp Business to make talking to businesses easier.
It is a very useful function, since businesses or companies can place the WhatsApp QR code on the counter or door and facilitate the process for users , since just scanning that code will open the WhatsApp conversation. In addition, most terminals, especially those launched in 2019 or 2020, allow you to scan QR codes through the mobile camera, without having to download a third-party app from Google Play or the App Store. So we forget to type the phone number, add the business, store or company to contacts and chat.
Personalized messages when scanning the QR code
In addition, businesses will be able to add a personalized message to start a conversation. In this way, when a user scans the code they will automatically access WhatsApp and can have a default messageFor example, it can be useful if we need to see the menu in a restaurant: we scan the QR code on the counter and the chat opens with the message, we send it and the chat bot automatically shows us the menu.
This option is already available in WhatsApp Business starting today,and can be used worldwide. To get the code you just have to click on the top menu, settings, Tools for the company and click on 'Direct link'. Next, select the option that says 'View the QR code'. In the direct link option you can also activate the default messages and customize them.
The QR code is a permanent image, so you can share it on your social networks or even print it to paste it in your business.
In addition to the QR, WhatsApp Business also allows you to share the catalogs of our products or services outside the application.
