Google Photos was able to send your private videos to other users
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Have you received an email from Google alerting you to a technical problem with Google Photos? Well, pay attention to the information that they communicate to you, since one or more of your videos saved in Google Photos may have ended up in the hands of another user. A bug or technical failure has made the worst fear of users who fear uploading their content to the cloud come true: that someone else has access to them The problem is already there solved, and here we tell you what happened and how to return everything to normal.
A bug from last November
Although Google has started notifying affected users of the issue now, the technical issue was reported last November. Specifically between the 21st and 25th of this month of 2019 Moment in which, the users who chose to export their data from Google, in which the contents are included saved to Google Photos ran into the bug. But no one noticed until later. And it is that this collection of data from some users contained videos from the Google Photos accounts of other people.
That is, users who wanted to export all their data found themselves with incomplete backups because the videos had ended up in someone else's backups. When Google records noticed this, they began to investigate the case to fix it as soon as possible.In fact, on the 25th the problem was resolved. Now, in the past, Google informs all affected users Luckily the percentage seems to be minimal, because the time and requirements for this situation to occur they are not usual. But it has happened.
What to do if you are affected
Google has sent a statement to various media outlets that have echoed this situation. And it is that the backup they requested may contain files from other users, and vice versa. Therefore, it is best to delete the files of the exported data copy that they requested last November in order to protect the information that was not yours. And of course create another new export order
This would achieve what was initially requested last November. Once the technical failure has been resolved, each user will export all their data, but only theirs, their Google accounts and services such as Google Photos.
