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It may have caught you by surprise, but WhatsApp has its own terms of service. Some criteria that must be met to be able to use this application without problems. Although it has a strong security system that prevents you from knowing what you send or receive through this app, there are always ways to ensure that no user suffers harassment, spam or other abusive practices. The option to report a user is available in WhatsApp, and its consequences too.That is, you can be banned or expelled. But you can also recover your account
WhatsApp has its own user support system. A channel in which to request to recover an account, request help or any type of assistance related to the operation of the application. This is what you should do:
- Just open your preferred email application.
- In the To section you must indicate the WhatsApp support account:
- Then, in the body of the message, you must explain clearly what the problem is Use simple phrases in Spanish, with good grammar . You can also write the message in English, if you speak the language.Something that might help support understand and act on your issue sooner.
After this send the message and wait patiently WhatsApp doesn't stand out for responding quickly to your messages. They may take a few hours to investigate the case and find a solution. Or the answer may even arrive in successive days. Remember that WhatsApp is a globally active service, so the volume of messages is high, and can saturate it in cases of massive blockages, failures or any service outage.
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- Almu. ✨ (@almu_nh) October 14, 2019
The good thing is that they do have predefined type messages to try to respond to what may be happening with your account Thus, what the more likely it is that you end up receiving a message indicating the reasons why you have been blocked.And most importantly, if you have recovered the account or not.
How to recover your account for the groups prank
One of the reasons that is generating the ban or mass expulsion of users is the joke of the groups. A trick that is spreading among the funniest users of WhatsApp, and that consists of exploiting the malfunction of this service. And it is that its security system to avoid groups in which child pornography or content related to illegal matters is applied without any filter.
The most notorious case has been that of a group of economics students from the University of Oviedo. In said group chat, a user changed the name of the group from “Economy 1” to “Child pornography”. The result was that the 120 participants in the group, without being pedophiles or sharing content that violated WhatsApp's conditions of service, suffered expulsion from the application.
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- Almu. ✨ (@almu_nh) October 14, 2019
The good thing is that there is a way to recover your WhatsApp account. And it is similar to what was mentioned above. After the experience, we have contacted some of those affected who have managed to return to using WhatsApp regularly after being banned This is what they have told us about the steps to give if this joke has been suffered.
Just contact the same email account WhatsApp support: .
But the key is to send several messages, answering even the type of messages that WhatsApp uses as a response In some of them WhatsApp asks the user to answer if they think their account has been blocked by mistake to take action on the matter and investigate the case. So do not hesitate to answer and add screenshots that help identify the problem.
Try that these messages are always clear when writing them Grammatically correct and neutral. It is possible that they are bots or robots that analyze the content of the emails, so they may translate or simply identify the words that are in them. Make it easy for them to do this with simple, clear grammar.
We have also been told that you can attach screenshots with the lock message when you want to access WhatsApp. Complements that will help give context to the problem and help the service provide a solution.
Some of the users have received their account again several hours after sending several messages to the support email. WhatsApp takes advantage of the response to remember some of the activities that usually lead to the banning of your service.
Of course, it is not an infallible method WhatsApp reminds in its response messages that they reserve the right to modify, cancel or suspend the service without prior notice and for whatever reason. Even more so if there are several reports or suspicions that lead them to expel that user from the service.
