Table of contents:
You just opened WhatsApp, they sent you a photo and you can't download it You can't open voice notes or videos either Nothing like that. There is a problem and you don't know how to fix it. If you are entering this article today, we must notify you, there is a problem in WhatsApp that prevents you from downloading all types of multimedia content. It is also not possible to download videos or any other type of content.
You have reached the right place, in the following lines we will give you the solutions to avoid this message: "Download failed".Can not be downloaded. Please ask for it to be sent to you again. The issue may even be happening on Instagram as well. If this happens to you, the solutions will be very similar to those proposed in the following lines.
What to do when WhatsApp doesn't allow you to download photos, videos or audios?
The most common problems when WhatsApp fails with downloading or sending photos, videos, and voice messages are usually the following:
- Your mobile phone cannot connect to the Internet: Verify that your mobile has an Internet connection and it is stable. You can try a speed test to see if it fails.
- The date and time on your phone are not set correctly: visit your phone settings, and in the date and time settings Now make sure everything is set up correctly.It is important that the date and time are correct so that WhatsApp can synchronize with its servers correctly.
- There is a problem with the SD memory card: Sometimes the microSD fails and this causes a lot of problems. If this is the problem, you may need to change the storage of downloaded files in WhatsApp to the phone memory to see if you can solve it.
- There is not enough free space on the SD memory card: Now you know what to do. Delete videos (usually what takes up the most) in search of space for the files you want to download.
- SD memory card is set to read-only mode: Some SD cards are enabled with read-only mode , difficult to fix on Android. Best to try a new one.
- The SD card is corrupt: If the SD card is corrupt, it will be difficult for you to solve the problem. A new microSD or repair that on a PC will be absolutely necessary.
As you may have seen, they are very common errors and easy to solve, let's go with some more possible solutions to the problem. It is possible that the above did not work for you and you have to try more things.
Delete the WhatsApp cache in your phone's Settings
If all of the above hasn't worked, then you should start a second war on your phone. It is best that you clear the WhatsApp cache, for whatever reason it may have been damaged and that is why WhatsApp is not working well.
- Search in the Settings of your phone for the section Applications .
- Locate WhatsApp in the list.
- By clicking on it, you will see a section that says Storage.
- You will find an option that says Clear cache.
If this step does not work, then you must proceed to the following, uninstall WhatsApp and install a different version. It is exactly the same process as if it happens to you on Instagram. The only difference is that you must search for the WhatsApp application.
Download a new version of WhatsApp
Sometimes WhatsApp versions and updates have bugs, especially if you use the Beta version of the application. In that case, you will have to delete WhatsApp and reinstall a different version. If there is a higher version than yours, better.
- Enter WhatsApp.
- Go to Settings and look for the Help section.
- Check the option that says “Info. of the application".
- Write down the version number and check APK Mirror for a later APK.
Install a newer version to avoid deleting WhatsApp This should have fixed it. If that does not happen, then you will have to wait because the problem can come directly from the WhatsApp servers and only they, through a server or application update, will be able to fix it.
