Table of contents:
If you use Bankia you may have noticed that the service does not work correctly Many users are reporting failures that Bankia does not it works and not only the web access fails, but also the Android and iPhone mobile application. If the failure occurs at the beginning of the month, despair can be noticeable since it is not possible to make payments, transfers or access the account statement.
Sometimes things like this happen, and Bankia itself acknowledges on Twitter that the application does not work correctly and that they are working on it to solve it.On this occasion we would like to explain how to identify errors in the Bankia application and what to do when this happens.
https://twitter.com/Bankia/status/1145754367963881472
How do I know if the Bankia app fails or if it's my phone?
The first thing you should do is check if the failure comes directly from Bankia or the problem is with your phone. To do this, make sure of what we tell you below.
- Verify that you have connection to the Internet. Enter any other website like ours, for example, and verify that you can navigate without problem.
- Make sure that the Bankia application is updated and you have the necessary permissions to use it (from Settings – Applications and searching for Bankia you can access this step).
- Download the correct app from Bankia. Some time ago several Bankia clones were leaked on Google Play that tried to impersonate the Bankia application but were fraudulent.
Here we leave you the link to the official Bankia application, the only one that works correctly and is approved by the bank. If you've ruled out all of this then you know it's not your phone. Pay attention to what we are going to discuss below to find a solution to the problem.
What can I do when Bankia fails?
Normally when the application fails that means that the Bankia online service is also failing The first thing to know if this has a solution is Enter the official Bankia website. If you are able to log in with your account, at least you will have been able to carry out the necessary procedures and wait for the application to work again. If this is not the case, check Bankia's Twitter or contact them by phone to find out if they have a problem and how long it will take to resolve it.
Another thing you can do to find out if the Bankia problem is affecting many users is to check pages like Downdetector, where they report massive crashes of certain applications such as WhatsApp, Facebook, Instagram and many others. further.
If the application and the website do not work, the only thing you can do to carry out your procedures (payments, transfers, etc.) is go to a bank to carry them out . This may mean an extra charge to your account if the bank in question charges you for them.
Why did Bankia fall?
Usually the errors have to do with updates, a server problem, some hacker attack and that kind of thing. The most common thing is that these service outages are resolved in a short time, although sometimes they can take up to 1 day to be resolved and partially. It is possible that after a crash in the Bankia application it will continue to present problems such as not being able to make payments with debit cards and things like that once the application is restored.
It is common that even during massive failures of this type of banks, some customers choose to change to a new bank, as massive failures in other services they came to generate great discontent among users.
Have you ever suffered problems with the Bankia application or website? Are you wanting to change when Bankia doesn't work?
