How to recover your stolen WhatsApp account

To this day, WhatsApp has become essential in our lives, to the point that if our mobile phone is lost or stolen, all our privacy would be exposed. In our account we have stored photos, videos, audios, confidential data, private conversations... In other words, it is not only the hassle of having to say goodbye to our smartphone, a nuisance if it is not a cheap model, it is even worse not knowing what to do so that nobody accesses our WhatsApp account.

If the day comes when your smartphone is lost or stolen, the first thing you have to do is deactivate your WhatsApp account. In the event that you find the mobile phone after a few days, or request a duplicate card, you have a month to activate it again, so don't worry. The urgent thing is to prevent someone from getting a hold of your data.

Deactivate a WhatsApp account

By deactivating your WhatsApp account you will ensure that no one can read your messages or impersonate you. First of all, call your operator to block your SIM card. Once blocked, it will not be possible to verify the account on that mobile again, since you would have to receive a call or text message to do so. Of course, keep in mind that even if you have suspended telephone service and the SIM card blocked, WhatsApp could be used with a WiFi connection if you do not contact them to request the deactivation of your account.

Therefore, once you have called your operator to block the SIM, it is necessary to send an email to WhatsApp technical assistance with the following information:

• Addressee:
• Subject: Lost/Stolen Mobile: Please deactivate my account.
• Within the message: It is necessary to attach the telephone number associated with the WhatsApp account with the international format. In Spain it would be with the prefix +34 in front of the number. Example: +34111222333.

The response from WhatsApp could take several days,so be patient because they will end up contacting you via email.

Recover your account

Please note that deactivating an account is not the same as deleting it entirely.This means that your profile still exists, so it is possible to recover the account within 30 days of deactivation. That is, you only have one month to activate it again, after that time it will no longer be possible to have it again, it will be completely deleted Taking this into account, During that 30-day period, your contacts will still be able to see your profile, they will be able to send you messages and files. Only if you activate it again before the end of that month will you be able to read them and contact them.

To recover your WhatsApp account, ask your operator for a duplicate SIM card to activate it on a new phone. After locking your SIM, you can now activate your WhatsApp on a different terminal. Doing so will be like the first time you installed the app That is, download it on your new mobile from the application store, either Android or iOS, and then carry out the steps indicated, such as verifying the account by SMS.

And once you are back in your WhatsApp account, only if you have previously made a backup of your conversations, you will be able to dispose of them again as if nothing would have happened,picking them up where you left off. Likewise, you will receive the new messages that were pending for you to read while you were out of your account taking care of recovering it.