WhatsApp Business is updated with quick responses and filters

One year ago, WhatsApp Business was launched so that businesses and businesses could get in touch with consumers. Twelve months later, the app is updated with new features and improvements. One of them are the filters in conversations to quickly access unread messages. Likewise, app users will be able to have quick responses to answer questions usual. The objective is to streamline the service so as not to waste so much time, or having so many customers waiting.

Twelve months after its launch, WhatsApp Business announces new changes to celebrate its birthday. The application has more than five million businesses using it around the world, and this deserves to improve its benefits. In this way, from now on it will be possible to filter conversations both on the web and on the desktop. This translates into the possibility of being able to see without preamble messages that they have not been read from distribution lists or group broadcasts.

Another of the great improvements coming to WhatsApp Business are quick responses. If there is something the company is looking for, it is for businesses to waste as little time as possible answering their customers, but for these talks to be productive and for them to be happy.Therefore, simply by pressing “/” on the keyboard you can select a quick response and send it. A list of answers will appear and you only have to choose the one that interests you.

WhatsApp Business already allowed you to organize conversations and contact lists by tags to make it easier to find them. However, this functionality was only possible from the mobile app. From now on, it can also be done from the desktop version. For now These are the changes added to WhatsApp Business, although it is possible that more will be added over the months. We will inform you as soon as we have new news.