Table of contents:
- What is Wallapop?
- How to put an ad on Wallapop
- How much will it cost me to put a featured ad on Wallapop?
- Contact the seller or the buyer: chat service
- Can deliveries be made?
- What are collections?
- What can I do if I have a problem?
Selling second-hand products on Wallapop is a good option if you want to get rid of gifts you don't like, items you no longer you wear, grandma's antiques and any other knick-knack you think you can get some extra money for.
Wallapop is one of the most celebrated and popular platforms, so using it will give you much more visibility than in other types of minority markets. Although we recommend upload your ads on all the sites you can, it is highly recommended to always be on Wallapop.
If you don't really know how the tool works, don't worry. Because we have prepared a complete guide for you on how to upload products, the price of placing an ad or, better said, highlighting it, the possibility of chatting with buyers, shipping types, etc.
What is Wallapop?
Let's start at the beginning, so that you are clear about what this service is and how it works. Wallapop is a platform for buying and selling ads, in which anyone can place an ad or search for second-hand items that they are interested in buying. Posting an ad is free, but they will charge you a fee if you want to highlight it to give it more visibility.
In Wallapop you can sell almost anything, except food, animals, medicines, weapons and things that can hurt psychologically or emotionally, or are penalized by law.In fact, before uploading a product, we recommend you consult the rules of coexistence, in which all the items that can be sold on Wallapop are well specified.
How to put an ad on Wallapop
You can place an ad on Wallapop as soon as you access the application – or through the web – and register. However, if you are going to take the photos of the product from your mobile, it is most likely that it will be much more practical for you to manage your ads from the device itself.
Anyway, the first thing to do is to download the app, which is available for both iOS and Android. Then follow these steps:
1. Open the application and press the button Upload product.
2. Choose a category (you have a wide variety to choose from): Cars, Real Estate, Motorcycles, Motor and accessories, TV, Audio and Photo, Mobiles and Telephony, Computers and Electronics, Sports and Leisure, Bicycles, Consoles and Videogames, Cinema, Books and Music, Children and Babies, Collecting, Construction Materials, Industry and Agriculture, Employment, Services or Others.
3. Start with the photos In the ad you can insert a total of ten. Next, you will have to enter a Title, a Description or the Price. You will also have to indicate if you make shipments and indicate a maximum weight (5, 10, 20 or 30 kilos). Lastly, you can let the buyer know whether or not the price is negotiable and if you accept trades.
4. When you have everything ready, click on Upload Product From there, the product will be published on Wallapop and you will be able to start receiving requests.Whenever you want, you can return to the ad and mark it as Sold or as Reserved, if applicable. You can also edit it as many times as you consider necessary and, if necessary, highlight it.
5. If you want to sell it faster, you also have the option to spread the ad through your favorite social networks or send it directly to your contacts via WhatsApp. The Share icon is available at the top of the ad.
How much will it cost me to put a featured ad on Wallapop?
First let's see what a featured ad on Wallapop is. Featured ads have a different format compared to the rest. They are larger in size and have different options, such as the option to mark them as favourites or to open a chat without first having to access the details of the ad. Usually, in addition, the featured ads have an icon (a wing of different colors or a yellow lightning bolt).Actually, that symbol will depend on the type of highlight we have hired.
In general, A prominent ad in a big city costs 1.99 euros for 24 hours. When the user buys this modality Featured, the product is automatically featured above the others. However, the price of the ad may vary depending on the type of item we want to advertise. In any case, this is quite useful functionality for those who want to get rid of an item as soon as possible.
In case you need it, you should know that the prices that Wallapop proposes right now are the following:
- You need to sell (yellow lightning): It is used to stand out on the wall with a different design, users can find you through the special filter «Urgent». The price is €3 (3 days), €4 (7 days) and €8 (15 days).
- Highlight it in your neighborhood (green wings): you will upload the product to the top positions on the wall and you will be able to promote it in your area. In this case, it will cost you €2 (2 days), €5 (7 days) and €9 (15 days).
- Highlight it throughout Spain (blue wings): €8 (2 days), €17 (7 days) and €30 ( 15 days).
Contact the seller or the buyer: chat service
One of the most interesting options that Wallapop offers is to contact the owners of the items through chat. It is a good way to speed up the transaction by talking in real time If you want to talk to a seller, simply click on the item that interests you. At the bottom, an option will be activated in green that says Chat.
At the bottom of the ad you'll see the seller's identity, location, and estimated response time. You'll also be able to check when their last connection occurred and thus get an idea of when the seller or buyer will contact you.
Can deliveries be made?
The truth is that Wallapop is designed so that people can meet nearby and make transactions in person. This is fostered by the geolocation tool,which is responsible for giving more visibility to the ads that have been published near your area. This makes the transaction easier.
However, sometimes we can perform a search by product and that we are most interested in buying or selling to someone who is a few kilometers awayAnd in those cases it is always better to make a shipment. But, how can we send a package and do it with all guarantees?
Within the application you have a special section from which you can manage shipments. If you need to pay for a shipment, you will have to click on the button Add card If what you are going to receive is a payment, you will need to click on the Add account option and here you will have to enter your name and surname and an IBAN number.
With the agreed shipping, if you are going to sell the product, you will have to go to the Post Office within a maximum period of 5 days to show the shipping number(Wallapop will send it to you by mail and on the transaction screen). You should know that shipping and management costs are borne by the buyer (this is apart from the price of the product).
In the event that you wonder if this system is safe, we will answer yes. Wallapop Protect guarantees that your money is protected during the entire transaction until the package reaches you and you guarantee that everything is correct.If you want to make a shipment, all you have to do is access the Shipping section and start the process.
What are collections?
If you dive through the application, you will probably realize that there is a special section called Collections, in which you can find two more sections: Featured Products and ! It is urgent to sell! Here will be all the products that the sellers wanted to highlight and that could be really interesting.
In Urgent sale! there's everything that sellers want to get rid of as quickly as possible. This is a good option to get much more succulent prices, taking advantage of the rush they have to sell.
In the case of featured products, it will not be necessary for you to access the details of the tab to add them as favorites or start a chat with the seller.In this case you can hit the Favorites heart and the Chat function to ask about the product in question. If you are the one selling and you have a featured ad, you should know that this is how it will be displayed to Wallapop users.
If you want to see what's new, you have another interesting option, which is the New in your area section. From here you can check what products have recently been published near you. You can filter the search with the options you have at the top: distance, date, price, area or extra conditions. This way you will see the articles that interest you.
What can I do if I have a problem?
Transactions – purchases and sales – take place between individuals. And although in principle everything has to go well, some setback can always occurLuckily, you have the option to contact Wallapop to notify the problem, report a product or a user.
You only have to access the advertisement in question and click on the three-point icon and choose Report product You can indicate if it is a people or animals, a joke, a fake product, explicit content, the photo does not match, food or drinks, drugs or medicines, duplicate products, prohibited products or services, ticket scalping, or spam.
However, it is important that before making any transaction, take into account the following tips:
- Do not trust those ads that promote expensive products for very little value. You already know that nobody sells hard at four pesetas. Not in Wallapop either.
- Be careful with photos, especially if they look like they were taken from a catalogue. It is very likely that we are dealing with a false advertisement.
- Do not hesitate to report if someone uses the chat to make comments or commit any type of abuse. Report the user so that Wallapop can take action in this regard and prevent that same user from deceiving or harming other people.