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Do you remember your Hotmail account? Yes, the one you created for the first time at school or high school with an unpronounceable string of characters or in honor of your hero or group of the moment, when you still didn't have a computer with Internet at home. Or the one from your first job, where you still keep contacts from the university. An account that houses a large amount of valuable information from another era that you thought was forgotten, but now you need for whatever reason.And it is that between the changes from Hotmail to Outlook and the passing of the years, it is normal that it has gone unnoticed. And that you forgot the password. Well, in this tutorial we teach you step by step to recover it directly from the mobile Surely from where you are consulting this same article. You just need to refresh the address of that email well and follow these steps with patience and accuracy. And it is that the task is arduous, but we take you by the hand through it.
Hotmail is now Outlook
The first thing is to know that Hotmail no longer exists as such. Since 2012, its owner (Microsoft) decided to upgrade to Outlook, allowing users to port their accounts from one domain to another, or keeping the same credentials but through the Outlook service.Don't worry, one way or another you still have access to your mail with all your information. But forget about looking for the Hotmail app or page, because you won't find them anymore.Everything is now Outlook.com.
If you want to recover your password from your mobile, the easiest and fastest way to do it is through the Outlook mobile application. In this way, as with Gmail, your data will be stored and saved, always available to check your Hotmail/Outlook inbox without having to enter the password each time you check it. That's why we recommend that you download Outlook from the Google Play Store or the App Store. It is free and only takes up a few MB of space on your mobile. If you don't want to always be aware of the passwords or you don't trust writing it down in a safe notebook, this is the best way to proceed.
Now open the app and follow the steps. Outlook informs you of its advantages and its design, which includes a calendar and a useful search engine that you can take advantage of in your Hotmail account.If this is the case and you have ever entered your Hotmail.com account, the application may detect it and list it as added to display your inbox . If this is not the case, you will have to click on the button Add account It is in this way that you have to proceed if what you want is to create a new password that don't forget in the future.
Here it is inevitable that you know and remember perfectly your Hotmail email account All you have to do is enter the first part, even before of the @ symbol. The rest you can select quickly thanks to the options carousel that appears at the bottom: @hotmail.com, @live.es, @outlook.com, etc.
The next step is the password. If we do not remember it, it is necessary to click on the option “I forgot my password”, just below the box where we should write it.This is how we move on to the recovery process, which is completely guided so as not to get lost in any of the steps. Of course, it can be tedious so we warn you from now on that you arm yourself with patience to carry it out.
Recovering my Hotmail password
The recovery process is relatively simple. Although it all depends on how careful we have been during the time of use of this email account. In other words, if we have added other information such as the contact telephone number or a secondary account of email where to receive the forgotten password. Here we tell you the steps.
The first screen that appears requires you to re-enter the email address whose password you want to recover. Usually it should appear already completed, since you just wrote it in the previous step.Click on the next button.
Here are several ways to verify the user's identity. Each one involves a different process, and it is best to use the telephone number to reduce time and steps in this process. In the same way, here we tell you the easy way and the less fast way to recover your Hotmail password:
- If you previously registered a telephone number, the first option that appears is to send a message to that contact. To make sure which phone line it is, the number appears crossed out, but revealing the last two digits. Select this option if you still keep the same phone number.
You are then prompted to enter the last four digits of the same phone number to make sure you know the route of contact. When you press send you will receive an SMS with the code to recover your account.
The next screen has a text box where enter the code you receive via SMS Finally you go to a screen to establish a New Password. You'll have to enter it twice to make sure you don't get confused on any characters.
Remember that it must have a minimum of 8 characters and that it is case sensitive. Once this is done, you will again have full ownership of your Hotmail account, and it will be integrated into the Outlook application to display your inbox.
- It is possible that other ways of contact appear. But if this is not the case, the option “I don't have any of these tests” always appears.Select this option if this is the case and you want to continue with the recovery process. This displays useful information and an address to go to a web page. The process must be carried out through it for security reasons, so copy the link with a long press and paste it into your Internet browser (Chrome or any other).
The web we access, from Microsoft, invites us to enter the email address whose password we want to recover. In addition, you have to write a second email account to which they send us the credentials to access the Hotmail account. As if that were not enough, you have to fight with the visual code that appears below. Here you have to write in the text box below the letters that you see in the image, always respecting the capital letters. Then we press next.
With this, Microsoft sends a security code to your secondary account, the one you just added and to which you do have access. Enterduce that code to the web page and continue with the recovery process.
Now comes the tedious part, where Microsoft tries to verify the identity of the user with numerous questions and data to fill in: name and surname , date of birth, country where the account was created and even the answer to the security question. Do you know the answer? Don't worry, just fill in and try to guess each space so that Microsoft has enough information to provide you with your password. Press next when you have completed the form.
The next page asks you to enter similar passwords you've used on the account (that you remember), as well as if you've used other Microsoft servicesthat help identify you. Complete and press Next.
The next part of the form is even more specific, and requires the help of family members or business accounts: mailing addresses to which that you have recently sent messages, or the exact subject lines of these emails. Complete what you can and press next. Remember that it is additional information, so if you do not remember any of this information, you can press the Next button without having completed the information. Of course, the more information you offer, the faster and more efficient the verification of your identity will be.
The new screen shows you Microsoft services such as Xbox, so you can identify yourself using the Gamertag or the user account of this game console . Again, answer what you can and press Next.
All this information is sent to Microsoft to analyze and make sure they have enough data to send the information of the lost password to the alternate email accountpreviously provided. The process can take up to 24 hours. When complete a link is sent to the secondary account to continue recovery.
Here you will have to correctly enter the email address to be recovered and then press Next. And now yes, the following Internet page allows to enter a new password, which must be repeated to avoid any typos.Remember that this must be at least 8 characters long and that it is case sensitive. And that's it. With these data in your possession, you can access your Hotmail account again.
Accessing Hotmail
If you have carried out the restoration process, all you have to do is repeat the login or registration in the Outlook application on your mobile. Click on add account and add your classic Hotmail account. Then, and finally with the code in your possession, you must enter the password that you have recovered (or that you have forged as new after the recovery process). And that's it, the email account is open for consultation, and the inbox available with all incoming messages available to review. Just like Gmail, but in the Microsoft Outlook app.
Remember that, in this application, you can add multiple email accounts to have all your messages in the same application.Follow the steps to add accounts (whether or not you have their passwords). So you can see all the emails, from your different inboxes, just by jumping from one to another from the drop-down menu at the top.
