Google says goodbye to its Reply application to give automatic responses

This week Google is closing the blinds on some of its services. The most important, Google Plus, just after a leaked scandal related to the leak of the data of half a million users. But this is not all. The firm is also planning to close the Reply application to provide automatic responses.

Actually it was an experimental project that Google launched from Google's Area 120Replay offered smart responses, ready to use directly from the notification section of the phone. So far only a few users have tested it, so in principle the effects of the closure will not have serious consequences.

Only some users had signed up for the experiment in question. Google has explained that Reply might still work for a while,but there will come a time when there are no more replies. And therefore, it will be completely abandoned. If, in addition to Google Plus, you had used Reply, get ready for a new farewell. Two in the same week.

Users didn't like the idea too much

Reply's operation was (and still is) as follows: the user receives a notification from a messaging application, such as WhatsApp And at that point the tool appears on the scene, to propose to the user – right in the notifications section – an automatic response to the question posed by the interlocutor, giving them several options to choose and respond.

For example, a friend says, "Would you like to go out to dinner tonight?" Reply would offer you the possibility to directly answer “Yes”, “No” or “I don't know”. Then you just have to click on any of those options to answer the question. And ready.

But this system hasn't finished convincing users, who don't welcome another application meddling in the notifications section. In any case, those who have participated in the project have received a message indicating the end of the Reply road

Hello Reply user,

You have received this email because you installed the Reply app from Google's Area 120. Thanks for that!

As you know, Reply was an experiment, and the experiment is over. Although it may continue to work for the next few months, errors may appear or the suggestions may not be as good.

We've worked with teams at Google to make sure the ideas and learning from Reply live on in other Google products.

The best, and until next time The Reply team at Area 120

Answers in a can that you don't like

The idea of ​​providing users with canned answers hasn't quite caught on with users' needs. Not in that section. Yesterday, yes, we told you that Google had decided to implement the automatic response system that until now it used in the web version of Gmail, so that mobile users with iOS and Android can also use it.

In fact, this feature has also been extended to four more languages, in addition to English, including Spanish. Smart Compose or Gmail's intelligent response system studies user interaction to generate automatic responses, which help users respond and manage their email faster .

Anyway, and even if Reply disappears, it seems that all the effort made so far will not be wasted and the tests will serve to implement improvements in other services or applications of the home.