The pros and cons of buying on Joom

Joom is synonymous with buying cheap. The application is one of the most downloaded in the application stores and one of the most acclaimed of the moment. The reasons are obvious. In addition to allowing us to purchase products at a good price, Joom has an extensive catalog of items ready to seduce all types of users We can find everything from clothing, pet toys, smart watches, things for babies, electronic accessories or office supplies.

To all this we must add that Joom has a very friendly interface.It is simple, comfortable and intuitive. Likewise, each product contains a detailed description with comments from other users and a star-based rating system. Now, in addition to its pros, Joom also has a series of cons. For example, shipments are made from China, so it usually takes a few weeks to arrive. On the other hand, some users have complained that after waiting for a long time their order has not even arrived. With this in mind, we analyze the pros and cons of buying on Joom. Keep them in mind when choosing this ecommerce.

Pros of buying on Joom

As we say, Joom has a series of very important advantages. This online store is currently in the lead for all these reasons .

Affordable prices

This is one of the main reasons why Joom has become so popular.Ecommerce has really cheap prices that make it impossible not to end up buying something. To give you an idea, it is possible to find smart watches from 2 euros. Everything will depend on how you search and the seller you find. We have also located smart glasses for 9 euros or smartband from 3 euros. These are products that tend to have a higher price, especially those that offer more current features. In any case, if you want a product of this type that is not very demanding, for what it costs it is worth taking a look.

When searching on Joom, you can also do it by price. You can put a fork yourself, depending on what interests you For example, from 1 euro to 100 euros. In this way, it will be much easier for you to find what you want, and at the price you want.

Possibility of return

What do you not like what you have bought on Joom? No problem.Joom gives you the possibility to return your purchase up to thirty days after receiving it. In other words, you have one month from when it arrives until you complete the necessary procedures to send it back to the seller. Returning something on Joom is pretty easy. Just follow the steps below:

• Contact technical support and specify the request number you want to reject indicating the reason.
• Next, a support agent will send you the address of the seller to whom the items need to be shipped.
• After sending the items to the seller, send the package tracking code and a photo of the shipping document to support.

Money will be returned to the account you paid from within 14 days after the order changes its status to "Refunded".

Possibility of tracking shipments

Another advantage of Joom, a pro without a doubt, is that you can track your orders from the moment you place them until they arrive. As soon as the seller chooses one of the usual transport companies (SFExpress, Yun Express, China Post or Yanwen Express), you will be able to see the tracking number to check the status of the shipment.All this from the "My Orders" section.

From here you can filter the results by All, Awaiting delivery, Sent, Awaiting confirmation, and Completed. However, shipment must be made within 75 days after purchase. If you have not received it, you will need to contact Joom to find a solution solution to the problem.

See user ratings

Sometimes it is very difficult to opt for one article or another, especially when there is as much to choose from as on Joom. That is why the app has a star rating system, as well as comments from other users. This way, it will be much easier for you if you doubt. The stars indicate whether the product has been liked more or less. The comments already put the cherry on top. In addition, some even include actual photos of the product, giving you a better idea of ​​its design and appearance.

Cons of buying on Joom

Yes, we are not going to fool ourselves, buying on Joom is not all rosy and there are some important cons that we want to highlight.

Delay in shipments

Without a doubt, this is one of the biggest drawbacks of Joom. Orders usually take a few weeks to arrive, as a general rule between two or three.Sometimes even more, which leads to a lot of complaints from users. This is because everything ordered on Joom leaves China and, therefore, has to go through different procedures before landing in Spain.

Sometimes a lot of time goes by and there is no notice of the order. You look at the trace, but it seems that it has gotten stuck at some point. Don't worry, because Joom promises a full refund of the order, in the event that it has not arrived within a period of two months after the purchase. To request a refund you just have to click on "No" in the green pop-up that is located at the bottom of the page. It should be noted that these conditions apply to orders placed after March 16 of this year. For previous orders, you will have to wait 75 days to request a return.

Items Ship Separate

To the above we must add, in addition, that all the orders that we make in Joom are sent separately.This means that if we order four things on the same day, they will arrive at different times and each one in an individual package. Do not forget that Joom works with different sellers,but even if we order things from the same one, they will be sent separately. This is because the items may be in different warehouses, located in different parts of the country. Or that one of the products may be available, so it is shipped immediately, and the second is temporarily out of stock. Then it would be sent later.