How to manage your orders and purchases from the Amazon app

Amazon is one of the largest shopping portals that we can find on the Internet. Amazon is still a great online store, where we can find millions of products, of any kind. This store has several applications, including the official one, where we can buy as if it were the Amazon website itself. Believe it or not, in the application we can do much more than buy with a single click. Yes, we can also manage and see our purchases, although we must mention that the options are not as complete as in the desktop version.Next, we will tell you how we can manage our orders and purchases through the application.

First of all, and obviously, you must download the application. It is free and we can find it both on Google Play and in the Apple application store. Once downloaded, we log in. Now we are ready to manage all our purchases and orders.

Search products from the menu

If we want to access our orders, we must open the menu on the right. A list with the options will appear, and we will look for 'My Orders'. There we will see all the information of the orders and the different options. If we want to find a specific order we can click on the option 'Search in all orders'. Now, we will only have to write the product or a keyword.For example, if you have bought a wireless charger and want to search for it, type "wireless charger" and it will appear. Of course, if "Wireless charger" does not appear in the product title, it will not recognize the search. Of course, you can also put the brand or model of the product.

If what we want is to search for recent products,and follow up, it's much easier. They will appear at the top of the list, and we will only have to click on the 'Package tracking' option. There it will show us the shipping information, as well as the details of the carrier and the tracking number. Although the application shows the details of the shipment correctly, it is advisable to access the official page to track it, since the application takes time to update.

Finally, you can also search for products by list. By default, the products purchased in the last six months will appear, but we can filter by date. the last 30 days, or previous years We can also filter by orders in progress or canceled orders.

Product Options

Amazon provides us with some tools in each product. First, the purchase in question will appear, and it will give us some information. Specifically, an image of the product, the title and when it was delivered In addition to the option to share. If we click on the image or description, or on the 'buy it again' option, it will take us to the product purchase page. If we click on share, we can send it to other users or publish it on our social networks.

A little further down we see the option to 'Locate your package', where the tracking of the shipment and the data of the transport Agency.

Cancel Product

If we have recently purchased a product and it has not yet arrived at its destination, we can cancel itAmazon will show an option in the order settings, we can cancel it without any problem. Amazon will detect it and refund the amount once the cancellation is processed.

Return or replace products

Another option that we see is the possibility of returning or replacing products. A text will appear saying the time we have left to return or request a replacement of this product. In the event that it can no longer be returned, this option will disappear. If we want to return it, we will only have to click on the button and provide a reason for return. Whatever it is, Amazon will always provide us with the label so that the courier can take it away. Amazon will investigate it later.

If we have selected the reason, Amazon will offer us the different return situations. We select the most suitable. Amazon will then provide us with the return label and instructions.

Write a review

This option allows us to add an opinion of the product on Amazon In this way, future buyers will be able to see our opinion and help them decide . We will be able to select the stars and write a personal opinion. In addition to adding a title. Amazon will proceed to review our opinion, and if the comment complies with the regulations, it will be published. Otherwise, Amazon will not publish it and will give us the option to write it again.

See order details

The last option you will see in the purchase is the details of the order That is, a summary of the data, order number, product etc If we press, the date and order number will appear first. As well as the price. Later, we will find a section with the details of the shipment.When it was delivered, the type of shipment and the products that were shipped. Below are the payment details and billing address. Finally, the shipping address and the total price of the product.

Data that we do not see in the app, but in the desktop version

Unfortunately, there is some data that is not visible in the app, but is visible on the desktop version. An example is invoices. If we buy a product, we can only see the invoice through the web, not on the mobile. A small section will appear on the right side with the name 'Invoice' and will give us the option to see the invoice or print the purchase receipt. In addition, in the case of information, in the web version it is seen much clearer, and the options are more distributed.