What to do when Telegram doesn't work

For about an hour Telegram has been having problems accessing the service. Users from Spain, the United States, Italy, Greece or Iran are complaining about the impossibility of sending or receiving messages, so we can talk about a worldwide drop.At the moment, it is unknown what could be happening. The company has not explained anything concrete, but Twitter is full of comments from people who want the service to be restored as soon as possible.Also in Down Detector you can see unusual activity during this time, especially in Europe.

Telegram has commented via Twitter that they are working to fix the problem as soon as possible. However, they have not given any further details . Apparently, the failures began to occur at ten fifteen Spanish time and not only in our country. Americans, Greeks, Iranians or Italians are also among those affected. Therefore, it is a global problem and not just a specific region.

What to do before this fall

At the moment we don't know how long this drop will last. Telegram has already admitted that the problem exists and is reporting that they are working to fix it. In fact, it seems that it is being fixed in some points. However, what do we recommend you do in these cases? We give you a series of tips for you to keep in mind,not only now, but also on other occasions.In any case, you will have to be patient and wait until the company restores the service.

Check connection

This time the problem is from Telegram, but when you don't know anything, the first thing you have to do if you see that you are not receiving messages or you cannot send is to check your connection. Therefore, if Telegram fails make sure you are connected to your WiFi or data connection. You can see it from the device settings. If you are, then open a page in the browser, if you can't access it either, the problem is probably with the router. In this case, turn it off and on again or contact your service provider.

Close the application

Many times, the solution is simply to close the application and reopen it. Logically, if the problem (as is the case now) is from Telegram you will not see any effect, but if it is yours due to some system conflict, perhaps restarting the app will make the service respond immediately .

Reboot the mobile

Another piece of advice we give you is to reboot your device if none of the above has worked for you. Many users can get back to receiving and send messages when they turn off the terminal and turn it back on. You lose nothing by doing so.

Make temporary use of another service

If you are a regular on Telegram, you may not tolerate WhatsApp or another different service. But, if you need to send a message and Telegram is down you will have no choice but to resort to one of its rivals. Thus, you will also find out if the problem is it global or just yours.

On many occasions, Telegram returns to normal in a very short time, being able to use it again without problems.In fact, in its favor we can say that it experiences fewer drops than WhatsApp. For many users it is much more stable. Maybe because it has fewer people using it at the same time. WhatsApp boasts more than 1.2 billion active users, while Telegram has around 100 million active users worldwide.