Table of contents:
- Buy a product in the Amazon app
- Return a product in the Amazon app
- Add products to wish list
- Edit our wish list
- Scan products to find them in the app
- Customer service section
Since Amazon came into our lives, giving Christmas gifts has become a much more comfortable and enjoyable task. Away from the hustle and bustle, we can search through products of all kinds, also with the speed provided by the Amazon Premium system. For 20 euros per month, we can buy products in the Amazon store and receive it within 24 hours, without shipping costs. And, incidentally, we avoid queues, rushing, stress... Because, in addition, its return policy works quite well.
If you are someone who buys on Amazon (or not) but has not yet decided to use the Amazon application, this article is for you. We are going to tell you about some of the useful things you can do through the Amazon app. Buy products, save them in a list and edit it, return them... Everything you can do from a computer, but from the comfort of your smartphone
Buy a product in the Amazon app
It may be a bit obvious (perhaps it is) but we cannot ignore the most important utility of the Amazon application: cbuy a product . How can we buy in the Amazon store from our mobile?
Obviously, the first thing to do is download the Amazon application from the Android store. The application is free, although to use it we must create a customer account.From the same application we can do it, simply by following the steps from the initial screen. Once we have created an account (we must attach a card for payments Don't worry, the procedure is safe) we can investigate what products the application offers us. To search for them, we just have to click on the search bar.
To buy a desired product, we will have to attach it to the shopping cart or activate the purchase with a single click. If your mobile is only used by you and you want to buy more quickly, you can activate this function. But be careful with the hands of others. In the product file, you will be told when you will receive it at your home. Remember that to enjoy the benefits of Prime, generally, the product must be sold by Amazon's own store At Amazon we find, in addition to its own stores, other stores aggregates that operate from the online giant.These stores may offer the Prime service (which is limited to not charging you shipping costs even though you will not receive it within 24 hours) or charging you shipping costs.
When you have purchased the product you will receive an email detailing your purchase. When the product is sent to you (a few hours may pass between the purchase and delivery to your address) you will receive another email, letting you know when you will receive it. The money will only be withdrawn from your account when the transfer is made effective.
Return a product in the Amazon app
You have already made your first purchase on Amazon. You have received the product at home and, after trying it, you decide (for whatever reason) that you do not want it. From the application we can return the product in this way:
- We have to open the application menu. In the upper left part of the app, we have the three-line menu. Expand it and enter 'My orders'.
- Within 'My orders' are all the products you have ordered through Amazon. Search for the one you want to return and click on its image.
- In the next menu, you must press 'Return products'. You are informed, on this screen, of what deadline you have to make the return effective.
- Next, you must indicate why you want to return the product. Depending on the answer you give, you will be charged for shipping costs or not. It is clear that if you do not want the product because you simply no longer need it, the expenses will be on your account If the product is defective, the expenses will be on your account from Amazon.
Later, you will have to indicate how you want the return, if in a check for subsequent purchases within Amazon or the return of the money on the card.If you choose the latter, you will have to print some labels, stick them to the package and take it to the Post Office for shipment. When the store receives the product, the money will be refunded to your account.
Add products to wish list
If while browsing the app you want to save a product for later, either because you want to keep an eye on its price or because you want to give a gift, You must click on the image of the product and take it to the bottom of the app. A wish list bar will open, where you just have to drop the product.
Edit our wish list
The favorites list can be a good way to remember products that we want to have, give away, etc. But it is fitting that we keep it neat and clean. To do this we doing the next:
- We enter the application menu.
- Let's go to 'Wish List'.
- In 'Manage this list' we can sort the products according to purchased and not purchased, order them by price, share the list and add a name, a recipient, and a birthday.
In addition, to each article that we have in the list, we can add comments, apply a priority or simply delete it.
Scan products to find them in the app
You are in a supermarket and you want to know what price a certain product is on Amazon. With the app you have it very easy: you simply have to scan the barcode of the product in question. To do this, in the product search bar, if you look closely, the icon of a camera appears.Press it and then allow the app to use your mobile camera. Then, scan the barcode and the product will appear in the app, with the price at which it is for sale.
Customer service section
On the menu, the customer has everything to ensure good service. From the section in the menu, we can:
- Change our payment card number
- Locate our orders to track them
- Manage our Amazon Prime subscription
- Configure our account, in addition to being able to contact Amazon itself for any questions.