Joom
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Mobile purchases have become very popular in recent years, and in view of this trend, companies have been emerging that offer this type of service in a simpler and safer way. Currently, the mobile shopping apps most valued by users are Joom, Wish and Aliexpress. Therefore, let's face them and compare their main characteristics, to see how they differ.
Product catalog
Joom and Wish have specialized in generic products of all kinds, always with really cheap prices. Sunglasses, sneakers, clothing and accessories are the best-selling products.Aliexpress, which is the oldest of the three, has indeed introduced some Chinese brands to its catalogue, such as Xiaomi, Gionee or Bluboo.
Even so, the bulk of the sale is in unbranded products. T-shirts printed with logos or drawings are some of the most popular products, with Aliexpress having the greatest variety, followed by Wish and, finally, Joom.
Functioning
The three apps have a very similar system, with star ratings from users and the ability to make wish lists to buy in the future. Aliexpress, Wish and Joom work with comments in which we can evaluate the impressions of other consumers, although Aliexpress is the one that has them the least in sight.
On the other hand, Aliexpress is the app that offers easier contact with the seller, with data such as the number of positive reviews, number of products for sale and how many are on other users' wish lists .As for the interface, Joom's is the cleanest, with the warranty, description and shipping options clearer than any other. Then we would have Aliexpress, and finally, Wish.
Home delivery
When we are consulting a product on Wish, if we scroll down we find a section called Shipping Information. In it they simply give an approximate date between 30 and 50 days Joom, for its part, offers variable shipping, with average margins of 14 to 30 days. Of course, shipping is done for free. Among its conditions, it specifies that if the client waits more than 75 days, they will be en titled to a refund.
Aliexpress offers the best shipping conditions, since it has offices in Germany and also in Spain.Therefore, in cases where the product is available in Europe, we can have it at home in a maximum of 5 days In the case of products shipped from China, the shipping margin ranges from 15 to 30 days.
Payment Methods
Wish offers a fairly large range of payment methods. On the one hand, the classic Visa, MasterCard, Maestro and American Express as traditional cards. Then, accept Google Wallet, Apple Pay and PayPal It is appreciated that the app has a very complete FAQ section where we are informed of these and other conditions.
Let's see Joom now. This app allows you to make payments by credit card (Visa or MasterCard) and PayPal. Aliexpress, for its part, accepts credit cards and transfers from Western Union. Curiously, does not accept PayPal, Wallet or Apple Pay The only virtual payment method it recognizes is its own, Alipay.
Returns
At Wish, returns are accepted up to 30 days after delivery. We also have 8 hours to cancel an order if we have changed our mind. We have been able to learn little else from the app.
Joom, however, specifies, both from the purchase menu and from the FAQ section, that we have a 90-day guarantee from the date of purchaseon all products. In addition, we have the right to a return if the product has not been delivered in 75 days. Finally, if we make an order cancellation, the amount will be refunded within the following 14 days.
The case of Aliexpress is the most imprecise. The exact warranty conditions of the products are not specified a priori, beyond the fact that, if the product has not arrived after 60 days, we are en titled to a full refund of the amount.However, in the FAQ section for a specific product consulted, a user states that there is an optional 1-year warranty If so, it would be the best guarantee of all three, although it is a pity that the company does not confirm it explicitly.
