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It's not the first time we've talked to you about both Joom and Wish. Both are online shopping apps specialized in generic and cheap products that are becoming more and more successful in their sector. In some aspects, two stores may seem very similar, but when analyzing their own characteristics we can find some differences. We have analyzed both to make a recommendation so that you know which is the best.
Catalogue
It is difficult to establish which option has the largest catalog. Both offer a very wide range of options, although it is true that Wish is starting to introduce brand name products, while Joom continues to focus on generic products.That's one point for Wish.
On the other hand, regarding the comment system, Joom has done a job of automatic translation of both descriptions and comments, something that in the first case is useful but in the second case produces a very unnatural effect. Wish, however, does have more understandable comments in Spanish.
Shipping
Joom assures us that the product will reach its recipient between 14 and 15 days. He claims that this is what happens in "90 percent of cases." In the worst case, the wait may not exceed 75 days, after that date we will be en titled to a refund.
Let's see now the Wish conditions. This app does not offer us an approximate shipping date, it only tells us that orders are shipped between 1 and 2 days after payment.From there, "shipping times vary by individual store and destination." As compensation, we are offered a way to track the product.
Payment methods
When choosing a payment method on Wish, we will find two main means: credit card (Visa, Mastercard, American Express and Maestro) and PayPa l. Besides, the company itself warns that it also recognizes Android Pay and Apple Pay, but that means is not yet active in our country. The same happens with cash on delivery.
On the other hand we have Joom. This app also accepts credit card and PayPal. We would then be in an tie in that aspect.
Guarantees and returns
In the Joom app we are informed (quite clearly) that there is a general guarantee of 90-day operation on all the products.This means three months in which, if the product shows factory defects, a return could be made.
In addition, the company also includes information on return processes in other cases, for example if the product does not reach its recipient within a maximum period of 75 days, or if it does not match the proposed description in the app. In addition, we also know that this return will never take more than 14 days to produce
Wish, for its part, is less explicit in that regard. From your app we have only been able to discover that returns can be made within 30 days of receipt of the purchase. For all other incidents, we are required to contact the company, through a (foreign) telephone number.
In conclusion, on the subject of guarantees and returns, Joom is positioned ahead of Wish.
Conclusions
After analyzing all the main points of both companies, we have seen that Wish offers a more complete catalog, but Joom has better shipping conditions and guaranteesTherefore, it is difficult to draw a firm conclusion. If we value more being able to buy brands, we should choose Wish. However, if we give more importance to security, our option has to be Joom.
