How to shop safely on Joom

You may have recently heard of Joom, a new proposal for shopping on your mobile. However, maybe you are not totally convinced if it is an app to trust In Joom we can buy generic products from almost every section imaginable, and always at a very cheap price, which can be very interesting for certain types of products. We are going to give you some basic guidelines so that you can browse and buy this app without worrying about your safety.

Opinion from users

When choosing products, you always have the possibility to check the different reviews written by users who have bought before you.Be sure to consult them, because they can help you differentiate possible fraudulent sellers.

There are always some unhappy customers, so don't take that into account. However, if you find multiple complaints about delays, shipments, or refunds that don't happen, immediately dismiss the seller. If you are not one hundred percent sure, you can check the store's own page within Joom, and where all the reviews are together. As an extra tip, if you see the rating drop below the full four stars, please go to another store.

PayPal better

Don't be surprised if at first you can't find a way to set the payment method.The way the page is organized is that it asks you to determine in advance the shipping address, as well as the confirmation email, but not the method of payment . This is done at the end, when you have already included the product you want in the basket.

At first you will only see a space to pay by credit card, but if you look closely, you will see a small red sign where it says "Other payment methods" (other means of payment) Clicking it you will be able to access to make the payment from PayPal. We recommend this option much more, since it avoids you having to enter your credit card details, in addition to the security number. If you can, try to confirm that the payment is made from an SSL system, as it guarantees extra security.

No brands

Remember that Joom is a page of generic products and imitations.It's one of the main reasons they can offer such low prices You can find sunglasses that look like Ray-Ban or headphones that look like Earpods, but you'll never find them. are.

Therefore, if in any case you see that you are offered a product claiming to be branded, it will probably be a scam Write down the seller and if you can, write a negative review reporting that situation. In Joom, unfortunately, there is no similar button to report.

See warranty

Always take into account the guarantee that they will offer you before buying. From what we have been able to verify, this guarantee is always the same for all products. On the one hand, Joom undertakes to refund us the money if the product does not arrive within a maximum period of 75 days, or if the product does not match the descriptionThis return process will never take more than 14 days.

Apart from returns for these reasons, Joom offers a 90-day product performance guarantee, three months. Of course, in this app there is no way to contact the store directly if these dates are not respected, so you would have to contact Joom directly.

By taking these tips into account, you will be able to operate within the app with much more peace of mind. Remember: always alert with the payment methods, the opinions of other users and return times.