5 solutions if WhatsApp malfunctions or stops working

Do you remember those times when WhatsApp failed at least once a month ? Those in which, suddenly, your messages were marked with the icon of the little clock without being sent and, therefore, without receiving any of the interlocutors Many of these problems occurred at specific times of great content traffic for WhatsApp, as was the case of New Year's Eve , where each year the maximum daily number of messages sent and received is exceeded.Now it's less frequent, but just as annoying. Therefore, here we show you five possible solutions when WhatsApp stops working

Of course, keep in mind that when the problem comes directly from the WhatsApp service or servers, little ornothing can be done However, there are other situations that depend well on the mobile, on theuser connection, or other eventualities that may occur in the normal use of the most widely used messaging application in the world. In these cases, it is best to follow these solutions to the letter. To differentiate between one problem and another, you just have to go through the menu Settings of WhatsApp, click on the menu Information and Help and, here, consult the service status If the service works normally, most likely ( although not always) is that the problem resides in the mobile.

The computer method

Now that we know that the problem lies on our side, the logical thing to do should be to apply the computer method as a first impulse No need to investigate too much what happens or why WhatsApp does not work, and it is that a restart of the terminal will solve, in 90% of cases , this problem It could be a lack of RAM problem (processing memory, not storage memory), or that some terminal service is failing to make WhatsApp work, or accessing the Internet connection In any of these cases, a full reboot of the terminal will solve the problem instantly It is recommended to perform a full reboot and not just closeapplications and start them again.

Blow the cartridge

Closely related to the above is the theory of the coverage problem Check if the internet connection it is stable and works as it should Open a web page in your browser or try other applications like Facebook If not, it is possible that your SIM card is not properly inserted or has been moved, or that your operator has had some kind of problem. To fix this, or make sure you do everything possible to reconnect, remove the SIM card and blow dry into the slot Then put the card back in and try another time.

If you are connected to a WiFi network, it is best to apply the computer method described above to router. A restart of it might be the best possible solution.

Free up space

It is possible that, after Christmas or specific moments, your chats have become a hotbed of memes, videos and GIFs This can lead to a lot of space-occupying residual files that require new messages and content to enter. To do this, be sure to use applications such as WCleaner, which allows convenient access to messages, multimedia content or even backupsto be able to delete them without searching through folders.

Another option is to limit the download of photos and videos in chats. From the menu Settings it is possible to indicate which content (photos, videos, GIFs, files or audio) you want to download automatically and which no An option to keep mobile memory at bay.

Update the application

Although it is not a common problem, it is possible that WhatsApp does not work for you because you have an old version. Typically, the service indicates if the current version is too late to work, directing the user to the app store to grab the latest update. It is therefore a good idea to visit Google Play Store or App Store from time to time. and check if there are pending WhatsApp updates that may be the cause of the service malfunctioning or even not working.

The alternative

Finally, the most radical solution is to stop using WhatsAppAnd it is that, when none of the previous solutions work, it is most likely a problem with the application itself. Also, don't forget that WhatsApp has stopped giving support or compatibility to older mobiles of Android and Nokia (symbian), as well as early iPhone Therefore, or you change your mobile, or you change your messaging tool. In the latter case, the most useful thing to do is switch to Telegram, a very capable and secure alternative that works similar to that of WhatsApp In it it is possible to create one-on-one or group conversations, and it has compatibility with GIF files, documents and all kinds of media content. Of course, there are other alternatives like Google Allo, Viber orSkype, but contacts are less likely to be found.